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  • Sib 10 posts 74 karma points
    Feb 13, 2014 @ 11:22
    Sib
    0

    Skins not loading

    Hi,

     

    We've recently had the issue that the skin refused to load when sending e-mail.

    I've upgraded the Newsletterstudio-versions to 1.4.2 (and even 1.4.3) but won't fix the issue.

     

    So all I see when receiving the e-mail is the template. I've tried multiple skins (the regular one, which once worked) and also cleaner ones.
    This is happening on two sites, both running umbraco v 4.9.0 (Assembly version: 1.0.4633.18696).

     

    I've tried contacting by email, but didn't get a response.

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Feb 13, 2014 @ 13:31
    Markus Johansson
    0

    Hi!

    First of all! Thank you for using the package!

    Are you using the "send out property" or the "Skins" in the Newsletter-Section? Did you remove the placeholder?

    The conetnt form the RTE will be inserted where the [content]-placeholder is placed.

    <html>
    <body>
    <h1>My generic skin header</h1>
    <!-- replaced with the message body -->
    [content]
    <p>Generic footer</p>
    </body>

    </html> 

  • Sib 10 posts 74 karma points
    Feb 13, 2014 @ 13:42
    Sib
    0

    Hi Markus,

     

    This is my test-skin:

    This is in my RTE:

    This is the preview:

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Feb 13, 2014 @ 14:11
    Markus Johansson
    0

    Strange!

    Did you remove something from the newsletterStudio.config file? There should be a render task that merges them... Could you post the render task section here?

  • Sib 10 posts 74 karma points
    Feb 13, 2014 @ 14:12
    Sib
    0

    Hi,

     

    This is the newsletterStudio.config:

    <?xml version="1.0" encoding="utf-8"?>

    <newsletterStudio senderDefaultName="" senderDefaultEmail=""

       senderDefaultSettingsForced="false" unsubscribeConfirmUrl=""

       tinyMCEDataTypeId="1807" sendFailuresBeforeUnsubscribingSubscriber="4"

       settingsOnlyForAdmins="false" forceUnsubscribeFooter="false"

       enableGoogleAnalyticsTracking="false" googleAnalyticsMedium="email"

       allowedTemplatesForRenderUrl="" googleAnalyticsSource="NewsletterStudio"

       googleAnalyticsName="" googleAnalyticsContent="" lastInstalledVersion="">

       <outgoingEmail sendConnectionTestEmailsTo="[email protected]"

          throttlingEnabled="false" throttlingMessagesPerBatch="100"

          throttlingSecondsBetweenBatches="0" messagesBeforeJumpingToNextServer="250">

          <smtpServers>

             <clear />

          </smtpServers>

       </outgoingEmail>

       <bounceManagement enabled="false" email="" host="" port="0" username=""

          password="" />

       <emailRenderingTasks>

          <clear />

       </emailRenderingTasks>

       <subscriptionProviders>

          <clear />

       </subscriptionProviders>

    </newsletterStudio>

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Feb 13, 2014 @ 14:14
    Markus Johansson
    0

    Hmmm!

    Did you get any errors during the install? Looks like the default config setup was never added.

    Should look like this:

        <emailRenderingTasks>

                <task name="AddTrackingPixelRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.AddTrackingPixelRenderTask, NewsletterStudio" />

                <task name="FitIntoTemplateRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.FitIntoTemplateRenderTask, NewsletterStudio" />

                <task name="ReplaceUnsubscribeRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.ReplaceUnsubscribeRenderTask, NewsletterStudio" />

                <task name="ReadOnlineRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.ReadOnlineRenderTask, NewsletterStudio" />

                <task name="ReplaceLocalLinksRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.ReplaceLocalLinksRenderTask, NewsletterStudio" />

                <task name="AddFullDomainToRelativeSrcsRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.AddFullDomainToRelativeSrcsRenderTask, NewsletterStudio" />

                <task name="RenderUrlRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.RenderUrlRenderTask, NewsletterStudio" />

                <task name="ReplaceRelativeLinksRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.ReplaceRelativeLinksRenderTask, NewsletterStudio" />

                <task name="GoogleAnalyticsRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.GoogleAnalyticsRenderTask, NewsletterStudio" />

                <task name="AddClickTagsRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.AddClickTagsRenderTask, NewsletterStudio" />

                <task name="ReplaceUniqMergeFieldsRenderTask" type="NewsletterStudio.Services.RenderTasks.Tasks.ReplaceUniqMergeFieldsRenderTask, NewsletterStudio" />

            </emailRenderingTasks>

            <subscriptionProviders>

                <provider name="NewsletterStudioSubscriptionProvider" type="NewsletterStudio.Bll.Providers.NewsletterStudioSubscriptionProvider, NewsletterStudio" />

                <provider name="UmbracoSubscriptionProvider" type="NewsletterStudio.Bll.Providers.UmbracoSubscriptionProvider, NewsletterStudio" />

                <!--<provider name="MockSubscription" type="NewsletterStudio.Services.MockSubscription, NewsletterStudio" />-->

            </subscriptionProviders>

  • Sib 10 posts 74 karma points
    Feb 13, 2014 @ 14:18
    Sib
    0

    Sweet, that did the trick, thank you so much!

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Feb 13, 2014 @ 14:26
    Markus Johansson
    0

    Great news!

    Just let me know if you have any other issues! And dont hesitate to share your feedback!

    Thank you for using the package! 

  • Sib 10 posts 74 karma points
    Feb 17, 2014 @ 09:56
    Sib
    0

    Unfortunately, something else is not working anymore. When I press rightmousebutton on 'Drafts', nothing shows up.

    It's also showing to be an empty UL in the Developertool.

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Feb 17, 2014 @ 11:30
    Markus Johansson
    0

    Hi!

    That's accualy not a bug but something that we wanted to have. Are you trying to refresh the content? Use the parent "Newsletters"-node to refresh everything.

    // m 

  • Sib 10 posts 74 karma points
    Feb 17, 2014 @ 12:24
    Sib
    0

    Ah, okay.

    Now I know. :-)

     

    Thanks.

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