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  • Sam Flanagan 47 posts 147 karma points
    Mar 25, 2014 @ 13:46
    Sam Flanagan
    0

    Global unsubscribe / suppression list

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    Hi 

    We're trying to work out how to handle unsubscribers and I think it breaks down into 2 questions:

    1) Is there a global suppression list so we can ensure a user is unsubscribed from all lists?

    2) What happens when a user unsubscribes? Are they just deleted from the mailing list? What happens if we re-import/refresh the list?

    Thanks

    Sam

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  • Markus Johansson 1911 posts 5757 karma points MVP c-trib
    Mar 25, 2014 @ 14:33
    Markus Johansson
    100

    1. There is a way to unsubscribe a user from all the lists using the Api but there is no extra list that holds all the unsubscribed emails. 

    2. Nope. They are keept in the database but theire status are change from active to unsbuscribed, therefore we don't need to keep another list of who unsubscribed or not.

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  • Sam Flanagan 47 posts 147 karma points
    Mar 25, 2014 @ 14:37
    Sam Flanagan
    0

    Great thanks.

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  • Markus Johansson 1911 posts 5757 karma points MVP c-trib
    Mar 25, 2014 @ 14:38
    Markus Johansson
    0

    Thank you Sam for looking at the package! Just let me know if I can help you in any other way!

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