Installed licensed NewsletterStudio in February. Hit and miss on successful newsletters since then with about a 50% success rate.
Current issue is throttling. When we set up throttling within NS settings to match server throttling, it is not respected. Despite a throttle of 120, the error message after the first 50 is:
Insufficient system storage. The server response was: Sender is throttled at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at NewsletterStudio.Services.Mail.NsSmtpClient.Send(MailMessage mail) at NewsletterStudio.Services.SendoutProviders.SmtpSendoutProvider.Send(MailMessage message) at NewsletterStudio.Services.SendNewsLetterService.SendEmails()
Thereafter, the error is:
Failure sending mail.Unable to read data from the transport connection: net_io_connectionclosed. at System.Net.Mail.SmtpClient.Send(MailMessage message) at NewsletterStudio.Services.Mail.NsSmtpClient.Send(MailMessage mail) at NewsletterStudio.Services.SendoutProviders.SmtpSendoutProvider.Send(MailMessage message) at NewsletterStudio.Services.SendNewsLetterService.SendEmails()
Server is Win 2012, Licensed NS version is 1.4.4.2.
Any help you can render Marcus? Thanks in advance.
The error message indicates to me that your limit on the smtp is 50 and not 120 and thats probably why you are getting this error when trying to send more than 50 messages in a batch. How long time frame do you have until you can send more messages? I would recommend you to switch to a provider that don't apply this kinds of limits. Ie. mandrillapp, they will give you 12 000 emails per month fore free which is really nice.
Server Throttling
Installed licensed NewsletterStudio in February. Hit and miss on successful newsletters since then with about a 50% success rate.
Current issue is throttling. When we set up throttling within NS settings to match server throttling, it is not respected. Despite a throttle of 120, the error message after the first 50 is:
Insufficient system storage. The server response was: Sender is throttled at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at NewsletterStudio.Services.Mail.NsSmtpClient.Send(MailMessage mail) at NewsletterStudio.Services.SendoutProviders.SmtpSendoutProvider.Send(MailMessage message) at NewsletterStudio.Services.SendNewsLetterService.SendEmails()
Thereafter, the error is:
Failure sending mail.Unable to read data from the transport connection: net_io_connectionclosed. at System.Net.Mail.SmtpClient.Send(MailMessage message) at NewsletterStudio.Services.Mail.NsSmtpClient.Send(MailMessage mail) at NewsletterStudio.Services.SendoutProviders.SmtpSendoutProvider.Send(MailMessage message) at NewsletterStudio.Services.SendNewsLetterService.SendEmails()
Server is Win 2012, Licensed NS version is 1.4.4.2.
Any help you can render Marcus? Thanks in advance.
Hi!
The error message indicates to me that your limit on the smtp is 50 and not 120 and thats probably why you are getting this error when trying to send more than 50 messages in a batch. How long time frame do you have until you can send more messages? I would recommend you to switch to a provider that don't apply this kinds of limits. Ie. mandrillapp, they will give you 12 000 emails per month fore free which is really nice.
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