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  • J. B. 15 posts 88 karma points
    Sep 11, 2014 @ 17:10
    J. B.
    0

    Connecting and Sending newsletters using Exchange 2010

    Marcus,

    We are having trouble connecting Newsletter Studio 1.4.1 on Umbraco 6.1.3 to use Exchange 2010 to send newsletters.

    The consistent (Newsletter Studio) error is:  Mailbox unavailable. The server response was: 5.7.1 Unable to relay.

    Receive connectors have been set up on Exchange with the website IP, but the server admin says its in the connection.  Anyone have this working?

    Thanks in advance.

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Sep 11, 2014 @ 20:26
    Markus Johansson
    0

    Hi!

    This is becuse the web server does not allow any relays - are you sure that the Exchange-server is set up correctlly? Have you tried another webserver? Another reson could also be that only certain email addresses are allowed to send from the server? If thats the case you need to change the value for the sendConnectionTestEmailsTo-element in the config file - the default value/send is: [email protected].

    Change the newsletterStudio.config file to look something like this:

    <newsletterStudio .... sendConnectionTestEmailsTo="[email protected]" >

    </newsletterStudio> 

    Hope this helps to solve you issues. 

  • J. B. 15 posts 88 karma points
    Sep 11, 2014 @ 20:37
    J. B.
    0

    Thanks Marcus,

    We are able to send to the same domain but not external domains; the exchange server admin is missing a setting to allow the relay.  Consider this closed and thanks.

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Sep 11, 2014 @ 21:10
    Markus Johansson
    0

    Great to hear that we found the problem!

    Please let me know if there is anything else I can do for you! 

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