We have 20k subscribers. In three lists.
A mailing in newsletter studio is sent out succesfully (I can see the results under the node Sent) but it was sent to only 5k subscribers.
How can that be?
If I check the nstables I see that in nsEmailTrackingItems there's just 5k entries. So something went wrong during the fill up of that table.
After that everything went OK.
I haven't seen this behavior after this one time, by the way.
Okey if something went wrong it should stop the send out... strange... If you see this again please look in tracelogs and error logs and see if there is any clues.
Send-out succesful, but nr. of subscribers way lower than expected
Hey,
We have 20k subscribers. In three lists. A mailing in newsletter studio is sent out succesfully (I can see the results under the node Sent) but it was sent to only 5k subscribers. How can that be?
Hi!
This sounds strange!
What versions of Umbraco and Newsletter Studio are you running?
Do you see any error messages in the trace log or in the umbraco log?
// m
NewsletterStudio v1.4.5 Umbraco v6.2.1
Nothing in the logs that gives more info.
If I check the nstables I see that in nsEmailTrackingItems there's just 5k entries. So something went wrong during the fill up of that table. After that everything went OK.
I haven't seen this behavior after this one time, by the way.
Hi!
Okey if something went wrong it should stop the send out... strange... If you see this again please look in tracelogs and error logs and see if there is any clues.
/ m
Also i have the same issue. Can anyone help me to solve my problem?
Hi!
Yes of course. Can you share any errors from the trace logs or the umbraco logs?
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