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  • Heiko Luxenhofer 38 posts 138 karma points
    Feb 18, 2015 @ 18:22
    Heiko Luxenhofer
    0

    After install Newsletter Studio, Umbraco Backend not working

    Hallo,

    I just installed the newest version of Newsletter Studio. But after installation and redirection, it only shows blank page. It isnt possible, to acces Umbraco Backend. I use Umbraco version 7.2.1. Can anyone reproduce this error? In UmbracoTraceLog it shows an error that hasnt occured before:

    2015-02-18 18:16:09,122 [7] INFO  umbraco.BusinessLogic.Log - [Thread 9] Redirected log call (please use Umbraco.Core.Logging.LogHelper instead of umbraco.BusinessLogic.Log) | Type: Error | User: 0 | NodeId: 0 | Comment: Die Datei "D:\Websites\UmbracoInt\www\macroscripts\NewsletterSubscribe.cshtml" ist bereits vorhanden.   bei System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       bei System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost)
       bei System.IO.FileInfo.CopyTo(String destFileName, Boolean overwrite)
       bei NewsletterStudio.Bootstrapping.FolderSynchronizer.DirectoryCopy(String sourceDirName, String destDirName, Boolean copySubDirs, Boolean overwriteFiles)
       bei NewsletterStudio.Bootstrapping.FolderSynchronizer.Synchronize(String sourceFolder, String destinationFolder, Boolean copySubDirs, Boolean overwrite)
    2015-02-18 18:16:09,434 [7] INFO  Umbraco.Web.Search.ExamineEvents - [Thread 1] Initializing Examine and binding to business logic events
    2015-02-18 18:16:09,668 [7] INFO  Umbraco.Web.Search.ExamineEvents - [Thread 1] Adding examine event handlers for index providers: 4
    2015-02-18 18:16:10,511 [7] INFO  Umbraco.Web.UmbracoModule - [Thread 9] Setting OriginalRequestUrl: int-internet.lew.de:80/umbraco
    2015-02-18 18:16:11,915 [7] INFO  Umbraco.Core.PluginManager - [Thread 9] Starting resolution types of Umbraco.Core.PropertyEditors.IParameterEditor
    2015-02-18 18:16:11,915 [7] INFO  Umbraco.Core.PluginManager - [Thread 9] Completed resolution of types of Umbraco.Core.PropertyEditors.IParameterEditor, found 44 (took 1ms)
    2015-02-18 18:16:12,508 [7] ERROR Umbraco.Core.UmbracoApplicationBase - [Thread 9] An unhandled exception occurred
    System.InvalidOperationException: Dieser Vorgang wird für einen relativen URI nicht unterstützt.
       bei System.Uri.get_PathAndQuery()
       bei ClientDependency.Core.CompositeFiles.Providers.BaseCompositeFileProcessingProvider.WritePathToStream(ClientDependencyType type, String path, HttpContextBase context, StreamWriter sw)
       bei ClientDependency.Core.CompositeFiles.Providers.CompositeFileProcessingProvider.<>c__DisplayClass3.<CombineFiles>b__0(String s)
       bei System.Linq.Enumerable.WhereSelectArrayIterator`2.MoveNext()
       bei System.Linq.Enumerable.WhereEnumerableIterator`1.MoveNext()
       bei System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
       bei System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
       bei ClientDependency.Core.CompositeFiles.Providers.CompositeFileProcessingProvider.CombineFiles(String[] filePaths, HttpContextBase context, ClientDependencyType type, List`1& fileDefs)
       bei ClientDependency.Core.CompositeFiles.CompositeDependencyHandler.ProcessRequestInternal(HttpContextBase context, String fileset, ClientDependencyType type, Int32 version, Byte[] outputBytes, OutputCachedPage page)
       bei ClientDependency.Core.CompositeFiles.CompositeDependencyHandler.System.Web.IHttpHandler.ProcessRequest(HttpContext context)
       bei System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       bei System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
    

    Heiko

  • Markus Johansson 1761 posts 5142 karma points c-trib
    Feb 18, 2015 @ 20:04
    Markus Johansson
    0

    Hi!

    Thank you for using the package!

    Is the whole backoffice broken or just the newsletter studio section? 

    Your error indicated to me that this is related to permissions to the folders in the solution? Are you sure that your read/write permissions are correctly set?

     

    // m 

  • Heiko Luxenhofer 38 posts 138 karma points
    Feb 19, 2015 @ 08:42
    Heiko Luxenhofer
    0

    Hi,

    do newsletter studio need special permissions? I set standard permission for Umbraco.

  • Heiko Luxenhofer 38 posts 138 karma points
    Feb 19, 2015 @ 08:51
    Heiko Luxenhofer
    0

    And whole backend is broken, but frontend is working.

  • Heiko Luxenhofer 38 posts 138 karma points
    Feb 19, 2015 @ 09:22
    Heiko Luxenhofer
    0

    After searching I found the solution. The security update of ClientDependency caused this issue. I installed the old version and it worked.

    @Markus: Can you resproduce this error?

  • Markus Johansson 1761 posts 5142 karma points c-trib
    Feb 19, 2015 @ 13:44
    Markus Johansson
    0

    Hi!

    I see! I'll try to check this asap. So the old version works and the new release breaks the package? Any error messages? How did you test? Just different DLLs?

    / m 

  • Allan Hawkey 232 posts 303 karma points
    Feb 19, 2015 @ 14:06
    Allan Hawkey
    0

    If it helps, I'm getting a similar issue installing uBlogsy 4.1 on Umbraco 7.2.1 - installation appears to complete, and at the refresh browser screen I get a blank page and can no longer access the back end at all.  There's a thread here: https://our.umbraco.org/projects/starter-kits/ublogsy/ublogsy-bugs/61488-uBlogsy-installation-fails-in-Umbraco-721

    I haven't installed the updated Client Dependency dll (are these now standard in 7.2.1?).

    Does this sound like the same issue?

    Allan

  • Markus Johansson 1761 posts 5142 karma points c-trib
    Feb 19, 2015 @ 14:09
    Markus Johansson
    0

    Thanks for the help Allan!

    I will need to test around with this but as far as I know the chagnes in the CD-framework was suppose to backwards compatible? I don't think that Newsletter Studio has a hard dependency on the framework - the only way we use it is trought the backoffice features of Umbraco.

    But like I said - I need to look closer at this before I can give you any conclusions =D

    Once again - thanks for using the package and sharing your insights!

    //  m 

  • Allan Hawkey 232 posts 303 karma points
    Feb 19, 2015 @ 14:31
    Allan Hawkey
    0

    Hi Heiko

    Do you know where I can find a copy of the old version of the Client Dependency file?  Would like to try that to see if it resolves my issue too...

    Thanks
    Allan

  • Heiko Luxenhofer 38 posts 138 karma points
    Feb 19, 2015 @ 16:52
    Heiko Luxenhofer
    1

    Hi,

    @Markus: There were no errors on the frontend, just these in UmbracoTraceLog I`ve posted. On Backend only blank screen. I just replaced the new dll with the old one.

    @Allan: I found the dll in an old zip folder of Umbraco 7.2.1 on my file system. Here you can download the one I use:

    https://lew-cloud.de:5001/fbsharing/KlfNznkw

  • Allan Hawkey 232 posts 303 karma points
    Feb 19, 2015 @ 17:41
    Allan Hawkey
    0

    Hi Heiko,

    Thanks for that file - that's got the back end working again for me too.  So looks like either a bug in the new dll file, or a conflict in both packages which comes to light when using the new dll file.

    Thanks again for your help

    Allan

  • Markus Johansson 1761 posts 5142 karma points c-trib
    Feb 20, 2015 @ 09:24
    Markus Johansson
    0

    Hi!

    I will look into this asap. I'm not sure how the ClientDependency project was vulnerable but it seams like a bad idea to runt the old version. I'll keep you posted.

    / m 

  • Patrick Scott 70 posts 110 karma points c-trib
    Feb 21, 2015 @ 13:13
    Patrick Scott
    0

    just to let you know, I had the error of "This operation is not supported for a relative URI" on one of my sites. I tracked it down to a package "Spectrum Colour Picker" which in its package.manifest had a query string for the view and javascript urls (i.e it had ?v=0.0.4 on the end of the urls)

    I removed these and the error stopped.

    Not sure if this will help, I have no idea why you would put a querystring on a link like this.

     

  • Markus Johansson 1761 posts 5142 karma points c-trib
    Feb 23, 2015 @ 10:47
    Markus Johansson
    0

    Hi Patrick!

    Thanks for sharing that insight! I'll keep you all posted. 

  • Markus Johansson 1761 posts 5142 karma points c-trib
    Feb 25, 2015 @ 16:09
    Markus Johansson
    0

    Hi!

    Just an update on the progress from our side. We have tested this with the latest version of Umbraco 7.2.2 and the latest version of Newsletter Studio 2.1.0. We've also tried with Umbraco 7.2.

    The installation process runs just fine and the package is accessible in the backoffice - this is both with the new and the old version of the ClientDependency framework.

    So I'm sorry to say that we can't reproduce the error. What database are you using?

  • Allan Hawkey 232 posts 303 karma points
    Feb 26, 2015 @ 09:04
    Allan Hawkey
    0

    Hi Markus

    Not sure how relevant this is, as my issue stems from the uBlogsy package, but Patrick's suggested fix worked for me there.  i.e. removing the ?v=xx from the package manifest file.

    When I got the error in uBlogsy, it was with BOTH SQL CE and SQL EXPRESS, and only with the NEW client dependency framework.

    Hope that helps a bit?!

    Allan

  • Markus Johansson 1761 posts 5142 karma points c-trib
    Feb 26, 2015 @ 09:07
    Markus Johansson
    0

    Hi!

    But did newsletter studio have any querystrings in the manifest file? Or where did you remove that querystring?

    / m 

  • Allan Hawkey 232 posts 303 karma points
    Feb 26, 2015 @ 09:13
    Allan Hawkey
    0

    Hi Markus,

    I'm only using uBlogsy, so my issue is similar to the one Heiko reported, but in a different package.  Sorry I can't help you more on this package.  In uBlogsy, the manifest file did have those query strings in there and removing them sorted my issue in uBlogsy.

    Good luck!

    Allan

  • Markus Johansson 1761 posts 5142 karma points c-trib
    Feb 26, 2015 @ 09:18
    Markus Johansson
    0

    Hi! 

    Thank you Allan! =D

    I thought that you where using Newsletter Studio. 

    // m

     

  • Heiko Luxenhofer 38 posts 138 karma points
    Mar 17, 2015 @ 11:52
    Heiko Luxenhofer
    100

    Hi everyone,

    sorry for the late response. I got the solution for my problem. It was caused by another package. Now it works fine. Thank you for your tips

    Heiko

  • Anthony Dang 1404 posts 2558 karma points MVP 3x c-trib
    Mar 26, 2015 @ 19:46
    Anthony Dang
    0

    Thanks for your investigations guys.

    uBlogsy 4.1.1 (available today) should work with umbraco 7.2+ ... Note that you might need to upgrade to 7.2.4 as it has a fix for client dependency which caused the query string issue in the utagsy manifest file.

     

     

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