We upgrade umbraco for one of our customers from version 4.x (forgot the nunber) to version 4.11
After the upgrade we had a hard time getting news letter studio to work, but we found some missing lines in a ui.xml file and iirc another config file.
Today I noticed that alot of the settings are missing. (see the image)
All the settings for the smtp server is missing?
On our test site I tried removing newsletter studio and add it again, but now I am missing the News letter studio menu in the backoffice...
I don't know what else I can do to fix this problem, so I hope someone here knows something :)
I found a file called "newsletterStudio" in /config/ that contains all the previous settings (good to know they are still there), but as you can see on the image, none of the settings are set in the ui.
It looks like the newsletter studio never reads the settings from the file
We first upgrade newsletter studio, the customer then send out a newsletter, everything worked. Then we upgrade umbraco, and now we are having this problem.
As you can see on this image, it fails to open the newsletter because it does not read the config file
Okey. And you are sure that there is a file in that project called /config/newsletterStudio.config that has the "old" correct settings? Like an SMTP-server and the correct data type id for the rich text editor?
If thats the case - I've never seen this issue before. Have you looked at permissions to the newsletterStudio.config-file? Could that be the issue?
Okey. Newsletter Studio just uses the standard configuration-features from the .NET framework. Maybe the root web.config is missing the section declaration for the newsletterStudio-configs?
newsletter studio stopped working
Hi
We upgrade umbraco for one of our customers from version 4.x (forgot the nunber) to version 4.11
After the upgrade we had a hard time getting news letter studio to work, but we found some missing lines in a ui.xml file and iirc another config file.
Today I noticed that alot of the settings are missing. (see the image)
All the settings for the smtp server is missing?
On our test site I tried removing newsletter studio and add it again, but now I am missing the News letter studio menu in the backoffice...
I don't know what else I can do to fix this problem, so I hope someone here knows something :)
//Capser
Hi!
It lookes to me that you replaced the configuration file? Depending on your newsletter studio version its in either
/umbraco/newsletterstudio/
or
/config/
If you have a backup of the old site try to restore that configuration file.
/m
Thank you for the quick response.
I found a file called "newsletterStudio" in /config/ that contains all the previous settings (good to know they are still there), but as you can see on the image, none of the settings are set in the ui.
It looks like the newsletter studio never reads the settings from the file
Hi!
Okey. So it worked before your upgrade and you did not change/upgrade the Newsletter Studio-package? Only Umbraco from 4.x to 4.11?
Have you tried to restart the application?
// m
We first upgrade newsletter studio, the customer then send out a newsletter, everything worked. Then we upgrade umbraco, and now we are having this problem.
As you can see on this image, it fails to open the newsletter because it does not read the config file
Okey. And you are sure that there is a file in that project called /config/newsletterStudio.config that has the "old" correct settings? Like an SMTP-server and the correct data type id for the rich text editor?
If thats the case - I've never seen this issue before. Have you looked at permissions to the newsletterStudio.config-file? Could that be the issue?
That's weird..
Yes I am sure that there is a config file. here are some evidence :)
I am 100% sure that that file contains the "old" settings.
Permissions should not be the problem, but I tried giving full access to everyone on that file, and it did not help.
I am also sure this is the correct folder on the IIS.
I really don't hope it's just me missing something simple here, but I can't find anything wrong in our setup.
Hi!
I belive you =D
Okey. Newsletter Studio just uses the standard configuration-features from the .NET framework. Maybe the root web.config is missing the section declaration for the newsletterStudio-configs?
<configuration>
<configSections>
<section name="newsletterStudio" type="NewsletterStudio.Bll.Configuration.NewsletterStudioConfig, NewsletterStudio, Version=1.4.1.0, Culture=neutral, PublicKeyToken=null" allowLocation="true" allowDefinition="Everywhere" allowExeDefinition="MachineToApplication" overrideModeDefault="Allow" restartOnExternalChanges="true" requirePermission="true" />
....
</configSections>
<newsletterStudio configSource="config\newsletterStudio.config" />
....
</configuration>
Thank you so much :D
I was missing <newsletterStudio configSource="config\newsletterStudio.config" /> in the web.config file.
Now all the settings are loaded :)
Thank you for the great support.
Hi!
Great news! =D
Thank you for using the package! Just let me know if there is anything else I can help you with!
/ m
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