Sign in Register
Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Marco 13 posts 109 karma points
    Mar 13, 2015 @ 19:48
    Marco
    0

    Character encoding fails in emails

    Hi,

    I'm using Umbraco 7.1.8 with Newsletter Studio 2.1.0. When I have specials characters like ç in Curaçao in my HTML, this is translated to Curaçao in the final e-mail. On the webpages, the text is displaying correct.

    When I try to replace the ç by ĉ in the rich text editor (source editor), it's automatically converted to ç after closing the source editor. So replacing the characters there is not an option.

    I think I don't do anything special with character encoding, and don't see any settings of it. I got this behaviour on a dev-, test- and production environment. Does anybody know what can be wrong?

    Thanks!

    Copy Link
  • Markus Johansson 1945 posts 5899 karma points MVP 2x c-trib
    Mar 13, 2015 @ 22:34
    Markus Johansson
    0

    Hi!

    Feels like a charset issue in the template? 

    Copy Link
  • Marco 13 posts 109 karma points
    Mar 14, 2015 @ 11:30
    Marco
    100

    Both templates, the one of the page itself and the newsletter, had the following header:

    <%@ Master Language="C#" MasterPageFile="~/umbraco/masterpages/default.master" AutoEventWireup="true" %>

    <asp:Content ContentPlaceHolderID="ContentPlaceHolderDefault" runat="server">
    <!DOCTYPE html>
    <html xmlns="http://www.w3.org/1999/xhtml">
        <head>
            <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" />
            <title><umbraco:Item field="subject" runat="server" /></title>

     

    This is not correct, HTML5 is UTF-8 by default. I tried to remove the bold line completely in the newsletter-template, and then it's working correct!

    Thanks for the help!

    Copy Link

  • This forum is in read-only mode while we transition to the new forum.

    You can continue this topic on the new forum by tapping the "Continue discussion" link below.

Please Sign in or register to post replies