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  • Elmar Gunnarsson 3 posts 23 karma points
    May 13, 2015 @ 13:08
    Elmar Gunnarsson
    0

    Newletter Studio Error

    Hello.

    We recently bought and set up Newletter Studio in Umbraco 7.

    We are sending out messages to around 400 members of the web but it only gets delivered to around 60% of the members. The error we get is: Failure sending mail.<br/>Unable to connect to the remote server at System.Net.Mail.SmtpClient.Send(MailMessage message) at NewsletterStudio.Services.Mail.NsSmtpClient.Send(MailMessage mail) at NewsletterStudio.Services.SendNewsletterService.SendEmails()

    Anyone familiar with this error and why it is occuring?


  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    May 13, 2015 @ 14:25
    Markus Johansson
    0

    Hi!

    What version of Newsletter Studio are you running?

    What kind if SMTP-server are you using? Does that server have limitations on how many (or how fast) you can send emails from the same server/ip?

    The error message says that the .NET component that sends the email can't connect the configured server so this is where I would try to find the issue. If you have the option to switch SMTP-server I use SendGrid and Mandrillapp and they both work great!

    // m

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