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Michal Koblasa 45 posts 139 karma points

Jun 19, 2015 @ 09:09

0

Instalation - send email - subscribers list not showing

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Umbraco 7

Hello, i have a little dificulty with instalation of newsletter studio. Subscriber list is not showing when i want to send email campaign. In subscriber list are 5 subscribers with (3 with active state).

Im using NS 2.1.0 and Umbraco 7.2.5.

Thank you for advice.

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Markus Johansson 1911 posts 5757 karma points MVP c-trib

Jun 19, 2015 @ 10:35

0

Hi!

Looks like something went wrong during the installation. Most likey due to file system permissions. Please chech that the website have read/write access to the umbraco-folder, app_plugins and to the config-folder.

Please, also check the trace log and share any errors that might help.

// m

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Michal Koblasa 45 posts 139 karma points

Jun 25, 2015 @ 13:54
0
Hello, log is ok. There is no error message. I also compared newsletter studio with my other project, on same umbraco and NS version, ale the folder structure is completely same.

Difference is that we are using Autofac DI plugin, and to get working NS we had to add these configuration to Autofac config:
```
builder.RegisterApiControllers(Assembly.Load("NewsletterStudio"));
```
Is possible that this kind of DI stuff has influence on mailing list dropdown?

I also tried plugin reinstall, but problem remains.

Thank you for reply M.
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Markus Johansson 1911 posts 5757 karma points MVP c-trib

Jun 26, 2015 @ 08:06

100

Hi!

It should not matter that you are using a DI for this, if everything else is working in the backoffice the mailing lists should be listed as well.

1) Can you se any mailing lists in the tree? Can you add subscribers to the lists?

2) Look in /config/newsletterStudio.config. What subscriptions providers are configured there?

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Michal Koblasa 45 posts 139 karma points

Jun 26, 2015 @ 08:21

Hello, 1 ) Subscriber lists seems good. I have two sets with subscribers, and CRUD is working fine.

2) Section with subscriptionsProviders is clear:

   <subscriptionProviders>
       <clear />
   </subscriptionProviders>

So i copied content from other working project as this:

<subscriptionProviders>
     <clear />
     <provider name="NewsletterStudioSubscriptionProvider" type="NewsletterStudio.Bll.Providers.NewsletterStudioSubscriptionProvider, NewsletterStudio" />
     <provider name="UmbracoNewSubscriptionProvider" type="NewsletterStudio.Bll.Providers.UmbracoNewSubscriptionProvider, NewsletterStudio" />
</subscriptionProviders>

Also section emailRenderingTasks was clear. So i copied content of it also.

Really thank you for helping me. All is solved.

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Markus Johansson 1911 posts 5757 karma points MVP c-trib

Jun 26, 2015 @ 08:31

0

Hi!

1) Means that the DI works

2) Okey, then your configuration is different from the working project that compared against right? I bet that this is due to issues during the install, most likely related to write permissions in different folders.

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Michal Koblasa 45 posts 139 karma points

Jun 26, 2015 @ 10:10

0

Hello, it is possible that difference happened during installation. Permission should be ok (i have same settings as it is set for wealthy project), but next time i try to watch around these config file and find possible problem is permissions or elsewhere.

Thank you

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Markus Johansson 1911 posts 5757 karma points MVP c-trib

Jun 26, 2015 @ 12:23

0

Great!

Thank you for using the package!

Don't hesitate to post her or send me an email markus [at sign goes here] enkelmedia.se if you have any further questions or issues.

// m

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Instalation - send email - subscribers list not showing