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  • Daniel Silva 7 posts 27 karma points
    Jul 31, 2015 @ 21:55
    Daniel Silva
    0

    Error on Umbraco 7.2.4

    I installed the Newsletter Studio on Umbraco 7.2.4, but when I tried to create a new file or click in one of the options the follow message appears

    Server error: Contact administrator, see log for full details. Failed to retrieve data for child nodes undefined

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  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Aug 01, 2015 @ 10:06
    Markus Johansson
    0

    Hi!

    That sounds strange. Could you provide a screenshot?

    Sounds like permission issues during the installation... did the installer have the rights to write to the database? To web.config, to /app_plugins/ and to /config/?

    // m

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  • Robert Foster 459 posts 1820 karma points MVP 3x admin c-trib
    Aug 01, 2015 @ 16:23
    Robert Foster
    0

    Also, check the Umbraco Tracelog (/App_Data/Logs/) to see what the specific error was. It's possible that you've a missing file somewhere

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  • Daniel Silva 7 posts 27 karma points
    Aug 10, 2015 @ 17:40
    Daniel Silva
    0

    Hi Markus,

    Follow the error that is showing on Umbraco

    enter image description here

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  • Pradeep 39 posts 158 karma points
    Aug 10, 2015 @ 18:29
    Pradeep
    0

    Hi everyone ,

    Same error coming on my umbraco project too , its also break some data in store of uwebshop .

    Also error coming > if you want to delete multiple members.

    I don't know what is happening ...

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  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Aug 11, 2015 @ 14:56
    Markus Johansson
    0

    Hi Pradeep!

    The errors in uWebshop has nothing to do with Newsletter Studio as it don't touch anything concerning uWebshop.

    Did you follow the steps that i wrote to Daniel?

    Sounds like permission issues during the installation... did the installer have the rights to write to the database? To web.config, to /app_plugins/ and to /config/?

    And the questions from Robert?

    Also, check the Umbraco Tracelog (/App_Data/Logs/) to see what the specific error was. It's possible that you've a missing file somewhere

    I need to have the errors from the trace log (or from the web service response using Google developer tools) to be able to figure out why this is happening.

    Cheers!

    // m

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