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  • Mads 9 posts 29 karma points
    Jan 08, 2016 @ 11:54
    Mads
    0

    License not recognized

    Hello,

    I have a site, for which I have bought a license. It is no longer being recognized, and the plugin has, as a consequence, reverted to trial-mode.

    I have tried to re-download the license, upload it again and recycle the app-pool as instructed, but to no avail.

    What gives?

  • Markus Johansson 1899 posts 5702 karma points MVP c-trib
    Jan 11, 2016 @ 08:49
    Markus Johansson
    0

    Hi!

    How are you hosting the web site? Azure? In that case you need your azure-website domain included for the license since this domain often is used to start the site.

  • Mads 9 posts 29 karma points
    Jan 11, 2016 @ 08:52
    Mads
    0

    Hi Markus!

    No, it is hosted on www.unoeuro.dk :)

    It was working fine for almost 9 months, but stopped working mid-december (according to my client).

  • Markus Johansson 1899 posts 5702 karma points MVP c-trib
    Jan 11, 2016 @ 12:14
    Markus Johansson
    0

    Hi!

    I can't find a license for that site in our systems. Could you send me an email (markus [at sign goes here] enkelmedia.se) so we can sort it out?

    =D

    // m

  • Lars Nielsen 5 posts 85 karma points
    Apr 02, 2016 @ 14:05
    Lars Nielsen
    0

    Was this a problem with the host and if so, how do you fix it? I might be running NS on there in the future.

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