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  • Nathan Rogan 5 posts 25 karma points
    Feb 08, 2016 @ 11:22
    Nathan Rogan
    0

    Email says its been sent but not received

    Comments
    Umbraco 7

    Loving this package but can't get the newsletter to send correctly:

    Using Newsletter Studio 2.1.4 on Umbraco 7.3.1

    SMTP Settings succeed when I test the connection. Sending out a test email says "Success: The test e-mail was sent to...." but no email is received.

    See below Umbraco stack trace. Has anyone got any suggestions?

    Thanks

    Nath

    System.Exception: Error indexing queue items,System.ArgumentException: Illegal characters in path. at System.IO.Path.GetFileName(String path) at Our.Umbraco.ezSearch.ezSearchBoostrapper.OnGatheringNodeData(Object sender, IndexingNodeDataEventArgs e) at UmbracoExamine.UmbracoContentIndexer.OnGatheringNodeData(IndexingNodeDataEventArgs e) at Examine.LuceneEngine.Providers.LuceneIndexer.GetDataToIndex(XElement node, String type) at Examine.LuceneEngine.Providers.LuceneIndexer.ProcessIndexQueueItem(IndexOperation op, IndexWriter writer) at Examine.LuceneEngine.Providers.LuceneIndexer.ProcessQueueItem(IndexOperation item, ICollection`1 indexedNodes, IndexWriter writer) at Examine.LuceneEngine.Providers.LuceneIndexer.ForceProcessQueueItems(Boolean block), IndexSet: ExternalIndexSet 2016-02-08 09:48:57,888 [P11416/D3/T98] INFO umbraco.content - Save Xml to file... 2016-02-08 09:48:57,919 [P11416/D3/T118] INFO umbraco.content - Saved Xml to file. 2016-02-08 09:48:58,185 [P11416/D3/T149] INFO Umbraco.Core.Sync.ApplicationUrlHelper - ApplicationUrl: http://westmidlandscombinedauthority.org.uk:80/umbraco (UmbracoModule request) 2016-02-08 09:48:59,292 [P11416/D3/T149] INFO Umbraco.Core.PluginManager - Starting resolution types of umbraco.interfaces.IAction 2016-02-08 09:48:59,292 [P11416/D3/T149] INFO Umbraco.Core.PluginManager - Completed resolution of types of umbraco.interfaces.IAction, found 0 (took 1ms) 2016-02-08 09:49:00,135 [P11416/D3/T166] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.PropertyEditors.IParameterEditor 2016-02-08 09:49:00,135 [P11416/D3/T166] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.PropertyEditors.IParameterEditor, found 0 (took 0ms) 2016-02-08 09:49:00,181 [P11416/D3/T166] INFO Umbraco.Core.PluginManager - Starting resolution types of umbraco.cms.businesslogic.macro.IMacroEngine 2016-02-08 09:49:00,181 [P11416/D3/T166] INFO Umbraco.Core.PluginManager - Completed resolution of types of umbraco.cms.businesslogic.macro.IMacroEngine, found 0 (took 0ms) 2016-02-08 09:49:08,064 [P11416/D3/T143] INFO Umbraco.Core.PluginManager - Starting resolution types of umbraco.interfaces.IApplication 2016-02-08 09:49:08,064 [P11416/D3/T143] INFO Umbraco.Core.PluginManager - Completed resolution of types of umbraco.interfaces.IApplication, found 0 (took 1ms) 2016-02-08 09:49:15,443 [P11416/D2/T166] INFO Umbraco.Core.UmbracoApplicationBase - Application shutdown. Details: ConfigurationChange

    _shutDownMessage=CONFIG change HostingEnvironment initiated shutdown HostingEnvironment caused shutdown

    shutDownStack= at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.getStackTrace() at System.Web.Hosting.HostingEnvironment.InitiateShutdownInternal() at System.Web.HttpRuntime.ShutdownAppDomain(String stackTrace) at System.Web.HttpRuntime.OnConfigChange(String message) at System.Configuration.BaseConfigurationRecord.OnStreamChanged(String streamname) at System.Web.DirectoryMonitor.FireNotifications() at System.Web.Util.WorkItem.CallCallbackWithAssert(WorkItemCallback callback) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch() 2016-02-08 09:49:27,471 [P11416/D3/T7] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [ScheduledPublishing] Terminating 2016-02-08 09:49:27,471 [P11416/D3/T7] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [ScheduledPublishing] Waiting for tasks to complete 2016-02-08 09:49:27,471 [P11416/D3/T7] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [ScheduledTasks] Terminating 2016-02-08 09:49:27,471 [P11416/D3/T7] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [ScheduledTasks] Waiting for tasks to complete 2016-02-08 09:49:27,471 [P11416/D3/T7] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [LogScrubber] Terminating 2016-02-08 09:49:27,471 [P11416/D3/T7] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [LogScrubber] Waiting for tasks to complete 2016-02-08 09:49:27,486 [P11416/D3/T149] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [ScheduledPublishing] Tasks completed, terminated 2016-02-08 09:49:27,486 [P11416/D3/T8] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [LogScrubber] Tasks completed, terminated 2016-02-08 09:49:27,486 [P11416/D3/T144] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [ScheduledTasks] Tasks completed, terminated 2016-02-08 09:49:27,486 [P11416/D3/T7] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [KeepAlive] Terminating 2016-02-08 09:49:27,486 [P11416/D3/T7] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [KeepAlive] Waiting for tasks to complete 2016-02-08 09:49:27,486 [P11416/D3/T9] INFO Umbraco.Web.Scheduling.BackgroundTaskRunner - [KeepAlive] Tasks completed, terminated 2016-02-08 09:49:31,667 [P11416/D4/T1] INFO Umbraco.Core.CoreBootManager - Umbraco 7.3.1 application starting on CENSLWEBDMZ01 2016-02-08 09:49:31,683 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Determining hash of code files on disk 2016-02-08 09:49:31,699 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Hash determined (took 19ms) 2016-02-08 09:49:31,870 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Starting resolution types of umbraco.interfaces.IApplicationStartupHandler 2016-02-08 09:49:31,901 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Completed resolution of types of umbraco.interfaces.IApplicationStartupHandler, found 0 (took 30ms) 2016-02-08 09:49:31,964 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter 2016-02-08 09:49:31,964 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyEditorValueConverter, found 0 (took 0ms) 2016-02-08 09:49:31,964 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.PropertyEditors.IPropertyValueConverter 2016-02-08 09:49:31,964 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.PropertyEditors.IPropertyValueConverter, found 0 (took 4ms) 2016-02-08 09:49:31,995 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Web.Mvc.SurfaceController 2016-02-08 09:49:31,995 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Web.Mvc.SurfaceController, found 0 (took 2ms) 2016-02-08 09:49:31,995 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Web.WebApi.UmbracoApiController 2016-02-08 09:49:32,011 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Web.WebApi.UmbracoApiController, found 0 (took 13ms) 2016-02-08 09:49:32,104 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.Media.IThumbnailProvider 2016-02-08 09:49:32,104 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.Media.IThumbnailProvider, found 0 (took 1ms) 2016-02-08 09:49:32,104 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.Media.IImageUrlProvider 2016-02-08 09:49:32,104 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.Media.IImageUrlProvider, found 0 (took 1ms) 2016-02-08 09:49:33,633 [P11416/D4/T1] INFO Umbraco.Core.DatabaseContext - CanConnect = True 2016-02-08 09:49:33,976 [P11416/D4/T8] INFO umbraco.BusinessLogic.Log - Redirected log call (please use Umbraco.Core.Logging.LogHelper instead of umbraco.BusinessLogic.Log) | Type: Error | User: 0 | NodeId: 0 | Comment: The file 'C:\inetpub\wwwroot\WMCALive\macroscripts\NewsletterSubscribe.cshtml' already exists. at System.IO._Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.File.InternalCopy(String sourceFileName, String destFileName, Boolean overwrite, Boolean checkHost) at System.IO.FileInfo.CopyTo(String destFileName, Boolean overwrite) at NewsletterStudio.Bootstrapping.FolderSynchronizer.DirectoryCopy(String sourceDirName, String destDirName, Boolean copySubDirs, Boolean overwriteFiles) at NewsletterStudio.Bootstrapping.FolderSynchronizer.Synchronize(String sourceFolder, String destinationFolder, Boolean copySubDirs, Boolean overwrite) 2016-02-08 09:49:34,054 [P11416/D4/T1] INFO Umbraco.Core.DatabaseContext - CanConnect = True 2016-02-08 09:49:34,054 [P11416/D4/T1] INFO Umbraco.Core.DatabaseContext - CanConnect = True 2016-02-08 09:49:34,070 [P11416/D4/T1] WARN Umbraco.Core.Sync.DatabaseServerMessenger - No last synced Id found, this generally means this is a new server/install. The server will rebuild its caches and indexes and then adjust it's last synced id to the latest found in the database and will start maintaining cache updates based on that id 2016-02-08 09:49:34,085 [P11416/D4/T1] INFO umbraco.content - Load Xml from file... 2016-02-08 09:49:34,085 [P11416/D4/T1] INFO umbraco.content - Loaded Xml from file. 2016-02-08 09:49:34,101 [P11416/D4/T1] INFO umbraco.content - Loading content from database... 2016-02-08 09:49:36,550 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.PropertyEditors.IParameterEditor 2016-02-08 09:49:36,550 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.PropertyEditors.IParameterEditor, found 0 (took 3ms) 2016-02-08 09:49:37,611 [P11416/D4/T1] INFO Umbraco.Web.Cache.CacheRefresherEventHandler - Initializing Umbraco internal event handlers for cache refreshing 2016-02-08 09:49:37,611 [P11416/D4/T1] INFO Umbraco.Web.Search.ExamineEvents - Initializing Examine and binding to business logic events 2016-02-08 09:49:37,611 [P11416/D4/T1] INFO Umbraco.Web.Search.ExamineEvents - Adding examine event handlers for index providers: 3 2016-02-08 09:49:37,611 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Starting resolution types of Umbraco.Core.Persistence.Mappers.BaseMapper 2016-02-08 09:49:37,611 [P11416/D4/T1] INFO Umbraco.Core.PluginManager - Completed resolution of types of Umbraco.Core.Persistence.Mappers.BaseMapper, found 0 (took 0ms) 2016-02-08 09:49:37,673 [P11416/D4/T1] INFO Umbraco.Core.CoreBootManager - Umbraco application startup complete (took 6207ms) 2016-02-08 09:49:37,923 [P11416/D4/T149] ERROR UmbracoExamine.DataServices.UmbracoLogService - Provider=ExternalIndexer, NodeId=-1 System.Exception: Error indexing queue items,System.ArgumentException: Illegal characters in path. at System.IO.Path.GetFileName(String path) at Our.Umbraco.ezSearch.ezSearchBoostrapper.OnGatheringNodeData(Object sender, IndexingNodeDataEventArgs e) at UmbracoExamine.UmbracoContentIndexer.OnGatheringNodeData(IndexingNodeDataEventArgs e) at Examine.LuceneEngine.Providers.LuceneIndexer.GetDataToIndex(XElement node, String type) at Examine.LuceneEngine.Providers.LuceneIndexer.ProcessIndexQueueItem(IndexOperation op, IndexWriter writer) at Examine.LuceneEngine.Providers.LuceneIndexer.ProcessQueueItem(IndexOperation item, ICollection`1 indexedNodes, IndexWriter writer) at Examine.LuceneEngine.Providers.LuceneIndexer.ForceProcessQueueItems(Boolean block), IndexSet: ExternalIndexSet 2016-02-08 09:49:38,656 [P11416/D4/T149] INFO Umbraco.Core.Sync.ApplicationUrlHelper - ApplicationUrl: http://westmidlandscombinedauthority.org.uk:80/umbraco (UmbracoModule request) 2016-02-08 09:49:39,124 [P11416/D4/T98] INFO umbraco.content - Save Xml to file... 2016-02-08 09:49:39,155 [P11416/D4/T162] INFO umbraco.content - Saved Xml to file. 2016-02-08 09:49:39,421 [P11416/D4/T149] INFO Umbraco.Core.PluginManager - Starting resolution types of umbraco.interfaces.IApplication 2016-02-08 09:49:39,421 [P11416/D4/T149] INFO Umbraco.Core.PluginManager - Completed resolution of types of umbraco.interfaces.IApplication, found 0 (took 0ms) 2016-02-08 09:49:57,626 [P11416/D3/T7] INFO Umbraco.Core.UmbracoApplicationBase - Application shutdown. Details: ConfigurationChange

    _shutDownMessage=CONFIG change HostingEnvironment initiated shutdown HostingEnvironment caused shutdown

    shutDownStack= at System.Environment.GetStackTrace(Exception e, Boolean needFileInfo) at System.Environment.getStackTrace() at System.Web.Hosting.HostingEnvironment.InitiateShutdownInternal() at System.Web.HttpRuntime.ShutdownAppDomain(String stackTrace) at System.Web.HttpRuntime.OnConfigChange(String message) at System.Configuration.BaseConfigurationRecord.OnStreamChanged(String streamname) at System.Web.DirectoryMonitor.FireNotifications() at System.Web.Util.WorkItem.CallCallbackWithAssert(WorkItemCallback callback) at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx) at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem() at System.Threading.ThreadPoolWorkQueue.Dispatch()

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  • Markus Johansson 1914 posts 5761 karma points MVP c-trib
    Feb 09, 2016 @ 09:58
    Markus Johansson
    0

    Hi!

    Thanks for using the package!

    I can't find anything in your trace log related to this. Are you sending a test email or a "real" newsletter? What SMTP are you using?

    / m

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  • Nathan Rogan 5 posts 25 karma points
    Feb 09, 2016 @ 13:05
    Nathan Rogan
    0

    Hi Markus,

    Tried both test and a real newsletter.

    Tried using 'localhost' and '127.0.0.1' with no username or password.

    We have Umbraco Forms running as well using the same settings which work.

    Thanks

    Nath

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  • Markus Johansson 1914 posts 5761 karma points MVP c-trib
    Feb 09, 2016 @ 13:25
    Markus Johansson
    0

    Hi!

    Okey - are you running a SMTP-server on localhost? What is your definition of "working" are you getting the e-mails to your inbox or do you use any mocking-software?

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  • Nathan Rogan 5 posts 25 karma points
    Feb 09, 2016 @ 16:48
    Nathan Rogan
    0

    Yes, it's on localhost. I'm only going by the Newsletter Studio notifications:

    When I test the connection it say " Success: Connection established. Your settings seems to be fine. "

    When I send a test or real mail I get - " Success: The test e-mail was sent to [email protected] "

    But no email is received

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  • Markus Johansson 1914 posts 5761 karma points MVP c-trib
    Feb 12, 2016 @ 14:01
    Markus Johansson
    0

    Hi!

    Are you sure that your local SMTP-server accually can send to a real email address?

    I would test with a utility like Papercut for example: https://papercut.codeplex.com/

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  • Nathan Rogan 5 posts 25 karma points
    Jun 07, 2016 @ 08:15
    Nathan Rogan
    0

    Working now. Turned out to be a configuration issue on our server

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