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  • Yasir Butt 162 posts 372 karma points
    May 13, 2016 @ 07:41
    Yasir Butt
    0

    NewsletterStudio - Error on sending email (Umbraco 7.4.3)

    Hi,

    I am getting error on sending whatever email(Test, send right now).

    I checked the error log Redirected log call (please use Umbraco.Core.Logging.LogHelper instead of umbraco.BusinessLogic.Log) | Type: Error | User: 0 | NodeId: 0 | Comment: NewlsetterStudio:SendTestEmail. Could not send since there is no SMTP configured. Neither in /config/newsletterStudio.config-file or /web.config. Please add an SMTP-server.

    There is smtp server configured but its not picking it up.

    Yasir

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  • Markus Johansson 1945 posts 5898 karma points MVP 2x c-trib
    May 13, 2016 @ 07:56
    Markus Johansson
    0

    Hi!

    Have you configured a SMTP in Newsletter Studio or in your root web.config? Are you on a fresh install of Newsletter Studio or an older version?

    How did you configure the server?

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  • Yasir Butt 162 posts 372 karma points
    May 13, 2016 @ 08:12
    Yasir Butt
    0

    Hi Markus,

    I setup email configuration in appsettings which are using for sending email from contact form.

    Using the same configuration in NewsletterStudio but getting error.

    I have not configured anything in mailsettings in web.config.

    i have installed the Newsletter studio couple of days ago. its new version (Newsletter Studio v2.1.4 (trial-mode))

    enter image description here

    Yasir

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  • Markus Johansson 1945 posts 5898 karma points MVP 2x c-trib
    May 13, 2016 @ 09:37
    Markus Johansson
    0

    Hi!

    Strange... =/ What happens when you press "test connection"?

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  • Yasir Butt 162 posts 372 karma points
    May 13, 2016 @ 09:59
    Yasir Butt
    0

    Hi,

    Below are 3 screens shots. may be there is any clue.

    enter image description here

    enter image description here

    enter image description here

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  • Markus Johansson 1945 posts 5898 karma points MVP 2x c-trib
    May 18, 2016 @ 13:15
    Markus Johansson
    0

    Hi!

    Did you read the error message from the mailserver?

    Recipient address rejected. USername no-reoky@transport... and sender yasirb@mak.... doesnt match.

    Its something with the mailserver at one.com that does not allow you to send as yasirb@mak....

    / m

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  • Yasir Butt 162 posts 372 karma points
    May 18, 2016 @ 13:45
    Yasir Butt
    0

    Hi,

    Can you please come over on skype? so we can solve it quickly. I want to fix it as soon as possible because project is completed but its delaying due to newsletterstudio

    Yasir

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  • Markus Johansson 1945 posts 5898 karma points MVP 2x c-trib
    May 19, 2016 @ 11:51
    Markus Johansson
    0

    Hi!

    You just need to use a e-mail address thats valid for you mail-server or use another mail server - ie. Mailgun.

    // m

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  • Yasir Butt 162 posts 372 karma points
    May 19, 2016 @ 12:02
    Yasir Butt
    0

    Hi,

    This is the valid email address and same mail server sending email to same address on subscribing on newsletter.

    Yasir

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  • Markus Johansson 1945 posts 5898 karma points MVP 2x c-trib
    May 19, 2016 @ 12:04
    Markus Johansson
    0

    Error

    This is the error that I'm referring to and this is probably why the sending don't work?

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  • Yasir Butt 162 posts 372 karma points
    May 19, 2016 @ 12:42
    Yasir Butt
    0

    Hi,

    See below my default sender but i dont know why its having [email protected]

    enter image description here

    Now i have change it directly in newsletterStudio.config so test connection is fine now

    <outgoingEmail sendConnectionTestEmailsTo="[email protected]"

    I had installed Analytics package but uninstall it. Now everything is working fine.

    Yasir

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  • Markus Johansson 1945 posts 5898 karma points MVP 2x c-trib
    May 25, 2016 @ 14:53
    Markus Johansson
    0

    Hi!

    I think that this might be a bug.

    Do you remember if you created the newsletter before you changed the setting to "force" subscriber and started to use the default sender name and e-mail?

    If that is the case this might be the problem that [email protected] was saved as the sender for this newsletter before you changed to force defaults.

    Could this be the problem? In that case I'm gonna try to reproduce it and file a bug report for further development.

    // m

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  • Yasir Butt 162 posts 372 karma points
    May 25, 2016 @ 22:11
    Yasir Butt
    0

    Hi,

    Yes! i think that this is the case because i have only provided my email address when i tried to force send test email while it used for the sender.

    Yasir

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  • Markus Johansson 1945 posts 5898 karma points MVP 2x c-trib
    May 26, 2016 @ 11:57
    Markus Johansson
    0

    Thanks for letting me know and sorry for the inconvenience.

    / m

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