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Thomas Beckert 193 posts 469 karma points

Aug 30, 2016 @ 09:56

0

invalid date although it is valid

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Umbraco 7

Hi,

we use umbraco 7.2.8 and the newsletter studio. As I want to schedule a sending, i get an error message, that the date is not valid.

We use German as default language. Might this be the problem? German date format does not work either by the way.

Any idea?

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Markus Johansson 1918 posts 5785 karma points MVP c-trib

Aug 30, 2016 @ 14:50

0

Hi!

The date looks good to me, what version of Newsletter Studio are you running? I know that there was some issues with the date picker after a breaking change in the Umbraco core.

Does the date validate correct in other parts of Umbraco? (ie. the publish dates etc on a node?)

http://support.newsletterstudio.org/customer/en/portal/articles/1053104-change-log

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Thomas Beckert 193 posts 469 karma points

Aug 30, 2016 @ 14:54

0

Hi,

yes, on the publish at date picker, it works fine. We run v2.1.0 of newsletter studio.

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Markus Johansson 1918 posts 5785 karma points MVP c-trib

Sep 02, 2016 @ 12:33

0

Hi!

I've tested this on multiple versions of Umbraco 7 and can't reproduce it. Just tested with v7.3 and v7.5 and it works.

Would an Umbraco upgrade be an option for you?

// m

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Thomas Beckert 193 posts 469 karma points

Sep 08, 2016 @ 14:54

0

Hi,

I'll try to run an update this weekend. Let you know the result as soon as I figure out. :)

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Thomas Beckert 193 posts 469 karma points

Oct 05, 2016 @ 19:03

0

Hi, Markus,

sorry for my late feedback. I couldn't run the update earlier.

Here the result:

Update 7.2.8 to 7.3.5 -> same error. Update 7.3.5 to 7.4.3 -> error vanished.

So with version 7.4.3 everything is fine now. :)

Thnx for your help.

Best regards -

Tom

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Thomas Beckert 193 posts 469 karma points

Oct 06, 2016 @ 06:20

0

Hi, Markus,

me again. I just noticed that in the send-option, I cannot choose membergroups anymore. Is this a know bug?

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Markus Johansson 1918 posts 5785 karma points MVP c-trib

Oct 06, 2016 @ 07:20

0

Hi!

Thanks for sharing the result with your upgrade.

No that should work! Do you see the options or are they gone? What happens? Are you on Umbraco 7.4.3 and Newsletter Studio 2.1.0?

// m

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Thomas Beckert 193 posts 469 karma points

Oct 06, 2016 @ 07:25

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The options are just gone. I can only check Newsletterstudio groups. I'm on 7.4.3 and Studio 2.1.5

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Markus Johansson 1918 posts 5785 karma points MVP c-trib

Oct 06, 2016 @ 07:41

Sounds like something is wrong with the providers?

Did you change anything in the /config/newsletterStudio.config?

Do you see any errors in the log och trace log?

If you made an upgrade chances are that you are on the "UmbracoLegacySubscriptionProvider"?

<subscriptionProviders>
            <provider name="NewsletterStudioSubscriptionProvider" type="NewsletterStudio.Bll.Providers.NewsletterStudioSubscriptionProvider, NewsletterStudio" />
            <provider name="UmbracoLegacySubscriptionProvider" type="NewsletterStudio.Bll.Providers.UmbracoLegacySubscriptionProvider, NewsletterStudio" />
        </subscriptionProviders>

You might need to change that to:

 <subscriptionProviders>
                <provider name="NewsletterStudioSubscriptionProvider" type="NewsletterStudio.Bll.Providers.NewsletterStudioSubscriptionProvider, NewsletterStudio" />
                <provider name="UmbracoNewSubscriptionProvider" type="NewsletterStudio.Bll.Providers.UmbracoNewSubscriptionProvider, NewsletterStudio" />
            </subscriptionProviders>

Give that a try and let me know =D

// m

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Thomas Beckert 193 posts 469 karma points

Oct 06, 2016 @ 07:53

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I added the UmbracoLegacySubscriptionProvider and then, it works again. :)

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Thomas Beckert 193 posts 469 karma points

Oct 06, 2016 @ 07:58

0

I removed the Provider again and it still works, so I guess it was kind of cache issue. Thanks for your help again.

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Markus Johansson 1918 posts 5785 karma points MVP c-trib

Oct 06, 2016 @ 08:12

0

Great!

Question: Did you have the UmbracoNewSubscriptionProvider or was it only the NewsletterStudioSubscriptionProvider in the config?

// m

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Thomas Beckert 193 posts 469 karma points

Oct 06, 2016 @ 08:14

This is the current code:

   <subscriptionProviders>
  <clear />
  <provider name="NewsletterStudioSubscriptionProvider" type="NewsletterStudio.Bll.Providers.NewsletterStudioSubscriptionProvider, NewsletterStudio" />
  <provider name="UmbracoNewSubscriptionProvider" type="NewsletterStudio.Bll.Providers.UmbracoNewSubscriptionProvider, NewsletterStudio" />

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Markus Johansson 1918 posts 5785 karma points MVP c-trib

Oct 06, 2016 @ 08:16

0

Thanks! I understnad!

But did you have the UmbracoNewSubscriptionProvider there before you added the UmbracoLegacySubscriptionProvider?

I'm trying to figure out if the UmbracoNewSubscriptionProvider has any issues?

If you had that in your configuration and it did not work then I need to look at it but if you only had the UmbracoNewSubscriptionProvider in your config that explains why you did not see any member groups.

// m

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Thomas Beckert 193 posts 469 karma points

Oct 06, 2016 @ 08:21

0

No, this code above was the code during it didn't worked. I added the Legacy Provider, refreshed, it worked, I removed the Legacy Provider, it still worked. So my guess was that cache issue.

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