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  • Andreas Kaltenhuber 107 posts 286 karma points
    Feb 23, 2017 @ 08:35
    Andreas Kaltenhuber
    0

    Package Installation issues

    Hi,

    tried to install NewsletterStudio on UaaS 7.5.9 (installation was on localhost) and there is an issue, that the database tables don't get created during installation.

    the installer hangs on "restarting browser" and nothing happens.

    as far as i can see, the rest got installed (config, webconfig changes, app_plugins folder, dlls)

    is it possible to use newsletterstudio on UaaS?

    thx for your help, Andreas

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Feb 23, 2017 @ 08:47
    Markus Johansson
    0

    Hi!

    I'm sorry but we don't have a official support for UaaS at the moment. We do run on "pure" Azure but since the there is different environments in the Uaas the sync between them is not in place for our product.

    Edit: At the same time it feels strange that it did not install on your localhost? Do you know if you can install other packages that creates tables?

    // m

  • Andreas Kaltenhuber 107 posts 286 karma points
    Feb 24, 2017 @ 09:57
    Andreas Kaltenhuber
    0

    Hi Markus,

    i know that there is no sync in place for newsletter studio between the environments, but we dont need this. just want to send out newsletters from the production env. i think that should work?

    i thought maybe there is an issue with the installer, as it didn't worked on localhost (and there is nothing special on that umbraco version). i think i can remember that there where some issues/fixes on the package/installation process in one of the last umbraco core updates.

    Cheers, Andreas

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Feb 24, 2017 @ 13:38
    Markus Johansson
    0

    Hi!

    I see!

    Hmm, I will have to test this, there is no known bugs at the moment. Are you sure that all you permissions settings are fine?

    I'll try to install on a v 7.5.9 and get back to you.

    // m

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Feb 24, 2017 @ 13:48
    Markus Johansson
    0

    Hi Andreas!

    Just tried on a clean Umbraco 7.5.9 with SQL CE without any issues.

    Sounds like there might be permissions issues on your side? Did you get any errors in the trace log during the installation?

    // m

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