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  • Jeremias 53 posts 278 karma points
    May 24, 2017 @ 08:28
    Jeremias
    0

    RichtextEditor-Plugins for picking content doesn't get displayed

    Hello together,

    I've got one problem with the plugins for the newsletterstudio-Richtext-Editor:

    The Plugins are in the tinymceConfig, I can select them in the backoffice, but they don't get displayed in the richtext-editor in the newsletterstudio-section. Here some pictures to show you the Problem:

    enter image description here

    enter image description here

    enter image description here

    There is one thing that is strange for me: When I go to the developer-section to the Richtext Editor Newsletter Stiudio-DataType and change the property editor, in the newsletter-section he still shows me the richtexteditor with standard-button at the beginning.

    Does anybody has an idea for this problem?

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  • Jeremias 53 posts 278 karma points
    May 24, 2017 @ 09:24
    Jeremias
    0

    Or is there a way to define which DataType is used in the newsletterstudio-section?

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  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    May 28, 2017 @ 20:17
    Markus Johansson
    100

    Hi!

    Yes, you need to set this under "Newsletter Studio -> Settings" there is a "Rich Text Editor Data Type Id". If you set this to the id of your "Richtext Editor Newsletter Studio" it should work.

    This might be related to permissions issues during install - normally Newsletter Studio should handle this.

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  • Jeremias 53 posts 278 karma points
    May 29, 2017 @ 05:59
    Jeremias
    0

    Thank you Markus,

    that's the solution of my problem. I put in the right Richtext Editor-ID and now it works :)

    Thank you very much for your help!

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  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    May 29, 2017 @ 06:55
    Markus Johansson
    0

    Of course! =D Thanks for using the package! Please don't hesitate to reach out again if you have any issues.

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