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  • Bruno Olsen 75 posts 316 karma points
    Oct 16, 2017 @ 08:46
    Bruno Olsen
    0

    Incomplete tree, v2.1.9, Umbraco 7.6.3

    Hi,

    Just installed NS 2.1.9 on an Umbraco 7.6.3 and discovered that the tree was incomplete. "Settings" was missing.

    I solved it by manually adding this line to /Config/trees.config:

    <add initialize="true" sortOrder="15" alias="Settings" application="NewsletterStudio" title="Settings" iconClosed="icon-settings" iconOpen="icon-settings" type="NewsletterStudio.Umbraco.SettingsTreeController, NewsletterStudio" />
    

    Thought I'd mention this in case anyone else got the same issue :)

    However, next issue is things aren't actually there:

    Request error: The URL returned a 404 (not found): 
    /App_Plugins/CMUmbracoTools/backoffice/Settings/generalsettings.html
    
    Request error: The URL returned a 404 (not found): 
    /App_Plugins/CMUmbracoTools/backoffice/Settings/editskin.html
    

    And log doesn't have any errors relating to the install.

    Kind regards, Bruno

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Oct 16, 2017 @ 13:32
    Markus Johansson
    0

    Hi!

    Thanks for sharing the solution!

    For information, most of the time, these kind of issues is due to permissions settings during the install.

    Did you have any other issues? Sometimes the config file /config/newsletterStudio.config also ends up empty?

  • Bruno Olsen 75 posts 316 karma points
    Oct 17, 2017 @ 09:18
    Bruno Olsen
    0

    Hi Markus

    No, the /config/newsletterStudio.config is not empty

    However, now I notice something. Look to the 404 messages in my previous post. When I click on General Settings and the skins those are triggered - but look closely at the path. That's for a totally different plugin.

    Just looked on the server and the files are actually there - under the correct folder (/App_Plugins/NewsletterStudio/...)

    So, if I could somewhere correct the url's I might get it working :)

    Kind regards, Bruno

  • Markus Johansson 1936 posts 5864 karma points MVP 2x c-trib
    Oct 17, 2017 @ 09:43
    Markus Johansson
    0

    Hi!

    Really strange... Whats "CMUmbracoTools" thats prepended in the url?

    If you could send a screenshot to markus [at sign here] enkelmedia.se and I'll help you out =D

    // m

  • Bruno Olsen 75 posts 316 karma points
    Oct 19, 2017 @ 11:26
    Bruno Olsen
    100

    Hi everyone

    Just in case anyone else gets into a similar situation, I'd just let you know how Markus and I solved the issue with the url for the settings to apparently belong to a different package :)

    in the trees.config there was already a line that made use of the alias "Settings" - in my case it was the package CM Umbraco Tools that has a settings page that used the alias "Settings".

    I'm guessing that "Settings" in the Newsletter Studio was missing in the first place, because it used the alias "Settings" which was already in use.

    So, we simply renamed the alias for the settings page to "nsSettings". After that I recycle the app pool and reloaded Umbraco and then it worked :)

    In the next release the alias for settings will be changed :)

    Thanks to Markus for a great package, great help and high level of servicemindedness :)

    Kind regards, Bruno

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