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  • Jeremias 53 posts 278 karma points
    Dec 14, 2017 @ 16:10
    Jeremias
    0

    Newsletter-Preview/Sendout: Error: An error has occurred. Could not download the current node as HTML.

    Hello,

    right now I have a problem: I had a working newsletter. Now I changed some css-things in the template. Now I only get the Error-Message when clicking preview or send an email. But the Web-View works: https://bezirk-schwaben.de/zusaetzliche-inhalte/newsletter/_test/ (I sent the html from a web-view as Newsletter)

    Here is the full error-message:

    Error: An error has occurred. Could not download the current node as HTML. Are your templates configured correctly?
    

    But I changed nothing else in umbraco or newsletterstudio - only change my cshtml-Template...

  • Markus Johansson 1918 posts 5785 karma points MVP c-trib
    Dec 14, 2017 @ 16:31
    Markus Johansson
    0

    Hi!

    Newsletter Studio will try to render the page using a template called "Newsletter"

    https://bezirk-schwaben.de/zusaetzliche-inhalte/newsletter/_test/newsletter/

    What if you try that?

    I bet that there is some error in the cshtml-code?

  • Jeremias 53 posts 278 karma points
    Dec 15, 2017 @ 09:16
    Jeremias
    0

    Hi,

    I changed the cshml back to the code, where it worked! And I also tried, when I just make a h1 with "hello world" - but also no happy result :)

    My template has the alias LdNewsletter. So you need to call it like this: https://bezirk-schwaben.de/zusaetzliche-inhalte/newsletter/_test/ldnewsletter/

  • Jeremias 53 posts 278 karma points
    Dec 15, 2017 @ 09:46
    Jeremias
    0

    Now I tried the whole thing directly from the server. I can see the preview and send the newsletter. Everything is all right and works. But when I do this from my computer, the Error-message above comes.

  • Jeremias 53 posts 278 karma points
    Dec 15, 2017 @ 09:49
    Jeremias
    0

    Could it be, that there has be changed something on the server? Something that breaks downloading the template to an external PC?

  • Markus Johansson 1918 posts 5785 karma points MVP c-trib
    Dec 16, 2017 @ 11:24
    Markus Johansson
    0

    That sounds strange, I works on your server but not the dev-machine?

    Are you getting the same error? The one that you posted? " Could not download the current node as HTML."

    It looks like this has something to do with that the web page can't be downloaded - have it ever worked on your machine? Sometimes there is security settings around this?

    What version of Newsletter Studio are you running? I'm thinking that I might be able to add some more debugging to the error-handler for us to have a closer look at the underlaying problem.

    Cheers!

    // m

  • Markus Johansson 1918 posts 5785 karma points MVP c-trib
    Dec 16, 2017 @ 11:20
    Markus Johansson
    0

    Hi!

    If your template is called "ldNewsletter" it will not work as the convention is that the template has to be called "newsletter".

    Have look at the documenation: http://support.newsletterstudio.org/customer/en/portal/articles/1053067-sending-from-the-content-section

  • Jeremias 53 posts 278 karma points
    Dec 19, 2017 @ 08:26
    Jeremias
    0

    I have a Template which is called "Newsletter" with alias "LdNewsletter". So now I changed the Alias to "Newsletter" - but the exact same effect... Same Error-Message like at the beginning

  • Markus Johansson 1918 posts 5785 karma points MVP c-trib
    Dec 19, 2017 @ 11:09
    Markus Johansson
    0

    Hi!

    And if you open that URL in the browser

    http://www.yoursite.com/thePageToRender/Newsletter

    (Adding "Newsletter" to the end of the url will have umbraco to render "thePageToRender" with the Newsletter template.

    What happens?

  • Jeremias 53 posts 278 karma points
    Jan 02, 2018 @ 06:59
    Jeremias
    100

    Hi Markus,

    I found a solution for this problem. The problem was, that in the https-binding in IIS was the IP-address from the server. I removed the IP and now it works again :)

  • Markus Johansson 1918 posts 5785 karma points MVP c-trib
    Jan 02, 2018 @ 08:35
    Markus Johansson
    0

    Hi!

    I see, Good news! Thanks for sharing the solution!

    // m

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