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  • lzhao 2 posts 22 karma points
    Mar 11, 2015 @ 03:32
    lzhao
    0

    Initial Failed

    Firstly, I am much appreciated for your share of this moudle, it's much helpful to my project.

    Now I attach my issue:

    Umbraco Version: 7.2.1

    Debug Tool: Visual Studio 2013 pro

    Operation Steps:

    01. download v1.0.1 package from https://our.umbraco.org/projects/backoffice-extensions/ucommentator

    02. install package in Umbraco back office

    03. fill in uCommentator Settings with below info:

    api_key = "gcz5d91zn0rEDvSbksyBi4A2RluxfqY8hLOjALpL5JAPTtCC3ubhIGN8VHcGrmz7";

    api_secret = "tZh63Rfx2MkaDtP9fxOe826bRRdazuQ9BW4rvhVBrRXCOdLJHhvRYW0Hkn4Stjol";

    access_token = "4b0a6fdf173c420ea19cdf5e97197d7d";

    shortname = "dellynyman";

    category = 3316560;

    Item per Page = 10;

    04. add @Umbraco.RenderMacro("U Commentator") into my view code

    05. then I view my page, after a loading animation img for 2 seconds, it shows "We were unable to load Disqus. If you are a moderator please see our troubleshooting guide."

    I don't know how to go on, would you please to give me a guide?

    If others info is needed to diagnose, please tell me to submit them, I will continue focus on this question.

    Many thanks for your job.

  • lzhao 2 posts 22 karma points
    Mar 11, 2015 @ 04:16
    lzhao
    0

    ah.. when i download embed.js and add it to my project, import it localy, the comment panel showed.

    but... at back office, i cant see the approval panel like yours in the screenshot, something i did not notice?...

  • Delly Mellas Nyman 64 posts 316 karma points
    Mar 11, 2015 @ 04:24
    Delly Mellas Nyman
    0

    Hi Izhao,

    Is uCommentator menu showed at your backoffice menu?

    Can you provide me some image of your backoffice so I can track the error more.

    Thanks,
    Delly 

  • Delly Mellas Nyman 64 posts 316 karma points
    Mar 17, 2015 @ 11:20
    Delly Mellas Nyman
    0

    Hi Izhao,

    I think I found the problem why it cannot retrieve the message from disqus. You cannot use my Disqus Api credential because it was restricted to domain that you use. You must use your own Disqus Api credential to make it works with your umbraco project, and don't forget to enable your domain to access your Disqus Api.

    Hope it will help.

    Thanks,
    Delly 

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