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  • Thomas Kahn 602 posts 506 karma points
    Nov 28, 2017 @ 15:31
    Thomas Kahn
    0

    Backoffice returns 404 when trying to load data - Umbraco 7.7.6

    Hi!

    We have been using the licensed version of Media Protect on an Umbraco 7.2.1 site and today I've been working on upgrading this site to the latest version (7.7.6).

    As a part of this upgrade process I've also upgraded to Media Protect 2.0 simply by uninstalling the old version (I think it was 1.5) and installing 2.0.

    I have the tabs for "Media protect log viewer" under Media and "Media protect indexer" under Developer. But when I click the tabs i get a 404 answer to all requests to backoffice, like this:

    enter image description here

    Apart from this, things seem to be working okay. All the public access settings for both content and media seem to have disappeared with the upgrade to Umbraco 7.7.6 but I think that has to do with the changes made in the member system in umbraco(?)

    I'd love some pointers regarding this bug to see if I can fix it. If nothing else it's interesting to see if we can get it to work on the latest version of Umbraco. I saw that it wasn't listed among the supported versions on the Media Protect page.

    Regards, Thomas

  • Richard Soeteman 3970 posts 12472 karma points MVP
    Nov 29, 2017 @ 06:23
    Richard Soeteman
    0

    Hi Thomas,

    I think the upgrade in combination with upgrade of Umbraco gave you some issues. Can you validate install with manual configuration chapter of Mediaprotect manual https://soetemansoftware.nl/media-protect/downloads and I think the old mediaprotect.config file can be found at /umbraco/plugins/mediaprotect/config copy that one to the new file location as well.

    Hope this helps,

    Richard

  • Thomas Kahn 602 posts 506 karma points
    Dec 11, 2017 @ 13:47
    Thomas Kahn
    0

    There are errors of type 500 when installing:

    Server Error in '/' Application.

    Could not load all types from "MediaProtect.MVC, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null" due to LoaderExceptions, skipping: . System.TypeLoadException on MediaProtect.PreRequest.IPreRequestHandler: Could not load type 'MediaProtect.PreRequest.IPreRequestHandler' from assembly 'MediaProtect, Version=2.0.0.0, Culture=neutral, PublicKeyToken=null'.

  • Richard Soeteman 3970 posts 12472 karma points MVP
    Dec 11, 2017 @ 14:10
    Richard Soeteman
    0

    Include that dll and all should be good.

  • Thomas Kahn 602 posts 506 karma points
    Dec 11, 2017 @ 14:24
    Thomas Kahn
    0

    I have MediaProtect up and running, except for the dashboards which return 404. Is there any place where I can dig deeper to try to determine why backoffice does not want to serve data to MediaProtect?

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