Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Trevor Loader 199 posts 256 karma points
    Aug 03, 2011 @ 03:41
    Trevor Loader
    0

    Not picking up License

    Hi,

    I've purchased a license and put the lic file in /umbraco/plugin/mediaprotect/config and i've recycled the app pool, restarted the website, touched the web.config but when you to protect a folder, a yellow warning still appears at the top of the dialogue box saying:

    "You are currently running in trial mode which means Mediaprotect will only work on localhost."

    I've checked the domain name on the lic and it is the same as the URL (note that the url is a subdomain and the lic is the domain without the www....which I believe is correct for using it on a subdomain.

    Any ideas?

    Thanks

  • Richard Soeteman 4047 posts 12900 karma points MVP 2x
    Aug 03, 2011 @ 06:55
    Richard Soeteman
    1

    Hi Trevor,

    Sorry put the license in the bin folder, thought I've updated the document. Where did you find the info telling it must be in the config folder (this was the old location, before you could buy licenses from the Deli)?

    Thanks,

    Richard

  • Trevor Loader 199 posts 256 karma points
    Aug 03, 2011 @ 09:54
    Trevor Loader
    0

    Perfect.../bin worked.

    Found the reference in the pdf doc in the documentation tab here on 'our'.  Page 18.

    Thanks Richard, Awesome Package.

    T

  • Suresh Devanan 2 posts 22 karma points
    Nov 04, 2011 @ 03:34
    Suresh Devanan
    0

    Richard,

    We just purchased the media protect and moved the license file to the bin folder. But logviewer is still saying we in a trial mode, currently the site is hosted in discountasp.net and is still using the staging url. I did provide the url of the staging server when purchased the license.

    Do we need to do anything different.

    -Suresh.

  • Richard Soeteman 4047 posts 12900 karma points MVP 2x
    Nov 04, 2011 @ 07:54
    Richard Soeteman
    0

    Hi Suresh,

    Maybe the app pool didn't recycle when you've added the dll's on discount asp.net. Can you make a small modification to the web.config file and see what happens?

    Thanks,

    Richard

  • Suresh Devanan 2 posts 22 karma points
    Nov 04, 2011 @ 14:27
    Suresh Devanan
    0

    Hi Richard,

    I manually recyled the app pool and still no luck, i am suspecting the way the domain name is registered for the getting the license.

    The production domain is like - www.domainname.com

    Staging site in DiscountASP is like - http://domainname.webXXX.discountasp.net/

    -Suresh.

  • Richard Soeteman 4047 posts 12900 karma points MVP 2x
    Nov 05, 2011 @ 09:32
    Richard Soeteman
    0

    Hi Suresh,

    Can you send me an email [email protected] with the full licensing details then I can see what might be the issue. Any other commercial packages installed on that site?

    Thanks,

    Richard

Please Sign in or register to post replies

Write your reply to:

Draft