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  • Ben McKean 272 posts 549 karma points
    Feb 12, 2018 @ 17:11
    Ben McKean
    0

    SEO Checker - External URLs saying time out or broken when OK

    Pages are returning that some external URLs are even timing out or broken but when I click on them, they're fine. Version is 1.10.2

    enter image description here

  • Richard Soeteman 4035 posts 12842 karma points MVP
    Feb 13, 2018 @ 07:52
    Richard Soeteman
    0

    Hi Ben,

    Those urls that timed out could have caused a timout because they don't accept SEOChecker as a valid useragent. What you can do in case of url's that are valid is to add these issues to the ignore list thenm you don't see them again.

    Hope this helps,

    Richard

  • Ben McKean 272 posts 549 karma points
    Feb 13, 2018 @ 08:57
    Ben McKean
    0

    Thanks Richard, would that be the same for the link to our site to www.bracedigital.com too? Just that that link isn't broken and completely fine...?

  • Stephen Roberts 47 posts 516 karma points c-trib
    Feb 13, 2018 @ 17:04
    Stephen Roberts
    0

    Do you have a firewall which is blocking external site access on your server?

  • Simon Dingley 1470 posts 3427 karma points c-trib
    Feb 20, 2019 @ 15:41
    Simon Dingley
    0

    I have a site that also shows this for most, if not all, external urls. I can, however, access external sites from the server. Did you ever get to the bottom of it Ben?

  • Ben McKean 272 posts 549 karma points
    Feb 20, 2019 @ 16:39
    Ben McKean
    0

    I didn't sorry Simon :(

  • Simon Dingley 1470 posts 3427 karma points c-trib
    Feb 21, 2019 @ 06:50
    Simon Dingley
    0

    OK thanks. We thought perhaps there was something in the hosting config preventing the site from calling back to itself but that doesn't appear to be the case.

    Coincidentally, the site you posted above was a site I developed many years ago (an earlier version of it) through DotAgency - small world! Good to see they stayed with the Umbraco platform.

  • Richard Soeteman 4035 posts 12842 karma points MVP
    Feb 21, 2019 @ 07:01
    Richard Soeteman
    0

    Hi Simon,

    What host are you using? Make sure that they have enabled http connections form the httpclient on the server so webrequests can be made,

    Best,

    Richard

  • Simon Dingley 1470 posts 3427 karma points c-trib
    Feb 21, 2019 @ 07:26
    Simon Dingley
    0

    What host are you using?

    It's a server on Rackspace.

    Make sure that they have enabled http connections form the httpclient on the server so webrequests can be made

    Any pointers on this? I'm guessing its a firewall rule but as best I can tell any related rules should be allowing traffic through.

  • Richard Soeteman 4035 posts 12842 karma points MVP
    Feb 21, 2019 @ 07:30
    Richard Soeteman
    0

    Most clients who had this was due to firewall rules indeed

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