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  • Simon Dingley 1395 posts 3249 karma points c-trib
    Mar 28, 2019 @ 12:52
    Simon Dingley
    0

    404 Settings Issue Due to unresolvable url

    Hi Richard,

    We are having issues getting the 404 pages working in the customers environment yet they work fine locally. Looking in the logs I see errors such as this:

    2019-03-28 12:36:24,732 [P5024/D7/T38] ERROR SEOChecker.Core.Helpers.Request - SEOChecker: SEOChecker: Error could not load url https://staging.example.gov.uk/404/ 
    System.Net.WebException: The remote name could not be resolved: 'staging.example.gov.uk'
       at System.Net.HttpWebRequest.GetResponse()
       at SEOChecker.Core.Helpers.Request.GetStream(String url, HttpCookieCollection cookies, String userAgent)
    

    The server hosting the site is locked down and has no external internet access at present so is that the most likely cause of why the 404 page is not going to be showing? I'm not sure why it needs to resolve to an absolute url or if it would even work as a relative url but I am trying to eliminate possible causes at this stage.

    Cheers, Simon

  • Richard Soeteman 3625 posts 11059 karma points MVP
    Mar 28, 2019 @ 12:58
    Richard Soeteman
    0

    Hi Simon,

    I think this is an issue with configuration check, that checks the 404 page. Too bad that you can't make request from that server since page validation is also using that.

    Best,

    Richard

  • Simon Dingley 1395 posts 3249 karma points c-trib
    Mar 28, 2019 @ 13:02
    Simon Dingley
    0

    Too bad that you can't make request from that server since page validation is also using that.

    Yes, we have the same issue on that front and I am pushing to try and have them get it resolved or we are a bit stuck!

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