10002, Authentication/Authorization Failed, Username/Password is incorrect
I didn't think I needed to set the username and password in the payment method config section and apart from the error it all seems to be working fine so I wasn't very concerned.
However today I thought I'd take a look before we plan to start using a real PayPal account. I found that even after entering the email and password for the sandbox seller account it still reported the same error.
Do you have any guidance for me as to what I should be doing here?
Paypal USER & PWD
I've been testing with the PayPal sandbox and all is working as expected.
I did notice however that when I viewed the 'Transaction' tab for an order it displayed the following in the 'Error' section:
According to PayPal this error means:
10002, Authentication/Authorization Failed, Username/Password is incorrect
I didn't think I needed to set the username and password in the payment method config section and apart from the error it all seems to be working fine so I wasn't very concerned.
However today I thought I'd take a look before we plan to start using a real PayPal account.
I found that even after entering the email and password for the sandbox seller account it still reported the same error.
Do you have any guidance for me as to what I should be doing here?
Regards,
Matt
Hi Matt
Could you try and send a scrrenshot of your payment provider settings to info([at])teacommerce.dk?
Good idea, I'll do that now.
Thanks.
Anders pointed out that I was using the business account username & password and not the API username & password.
Once I entered the correct details it worked fine.
Thanks Anders,
Matt
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