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  • Calvin Frei 106 posts 314 karma points
    Sep 16, 2011 @ 08:14
    Calvin Frei
    0

    Email loses translation configurations

    We are using umbraco 4.7.0 and 1.4.1.0.

    Everytime we set the en-US and de-CH for the Confirmation E-Mail (we don't have other e-mail templates), it will be used for the first sended e-mail but after that it deletes all entries in the en-US and de-CH (and I think in other too) in the the e-mail configuration.

  • Rune Grønkjær 1372 posts 3103 karma points
    Sep 16, 2011 @ 08:39
    Rune Grønkjær
    0

    Hi Calvin,

    I'm not sure I understand the question/problem. Will try and sum up in details, to see if I'm getting it right.

    1. You have created an e-mail template under "E-mails" in the Tea Commerce section.
    2. You have filled out the language specific  information under the en-US and de-CH tabs.
    3. The e-mail template have been selected as "Confirmation e-mail"
    4. When Tea Commerce sends out the confirmation e-mail the language specific data is deleted from the e-mail template?

    Is this your scenario?

    /Rune

  • Calvin Frei 106 posts 314 karma points
    Sep 16, 2011 @ 08:41
    Calvin Frei
    0

    Yes that is exactly my scenario ;-)

  • Rune Grønkjær 1372 posts 3103 karma points
    Sep 16, 2011 @ 08:52
    Rune Grønkjær
    0

    Great, I will make a few tests.

    /Rune

  • Rune Grønkjær 1372 posts 3103 karma points
    Sep 16, 2011 @ 10:18
    Rune Grønkjær
    0

    I cannot recreate this problem. The language specific settings on the confirmation email is not being deleted when my Tea Commerce sends out e-mails.

    You might have to elaborate on the issue. Maybe with code samples, screenshots or whatever you have. Are you using any custom .NET plugins with Tea Commerce?

    /Rune

  • Calvin Frei 106 posts 314 karma points
    Sep 16, 2011 @ 10:23
    Calvin Frei
    0

    Hmm.. it delets it after a few minutes/hours/emails, so I think you must send more e-mails or wait ;-).
    Can you try that for me?

    I'm only use the package TeaCommerce StarterKit and no other .NET plugin which can affect Tea Commerce.

  • Rune Grønkjær 1372 posts 3103 karma points
    Sep 16, 2011 @ 10:37
    Rune Grønkjær
    0

    Hi Calvin,

    I did try to recycle and reload. And I have checked the database where all the information is still stored in the "TeaCommerce_EmailTemplate" and "TeaCommerce_EmailTemplate_rel_umbracoLanguage" tables.

    Could you try to recreate the problem and look in the database on each step to see if the data is in there and gets removed.

    I'm using a clean Tea Commerce 1.4.1.1 and starter kit 1.2.0.2 as well by the way.

    /Rune

  • Calvin Frei 106 posts 314 karma points
    Sep 16, 2011 @ 10:48
    Calvin Frei
    0

    The informations are still stored in the TeaCommerce_EmailTemplate" and "TeaCommerce_EmailTemplate_rel_umbracoLanguage" tables, but they aren't in the de-CH und en-US tabs.

    I deleted the whole e-mail template and recreated it (yesterday), but nothing changed.

    I make a update to 1.4.1.1 and show if the problem is still there ;-).

  • Rune Grønkjær 1372 posts 3103 karma points
    Sep 16, 2011 @ 10:53
    Rune Grønkjær
    0

    That's weird. :D

    Check that the language ID's match to the ID's of the languages in umbraco. They should be exactly the same.

    /Rune

  • Calvin Frei 106 posts 314 karma points
    Sep 16, 2011 @ 11:06
    Calvin Frei
    0

    They are exactly the same:

    Umbraco languages:

         English (United States) Id: 1
         German (Switzerland) Id: 2

    TeaCommerce_EmailTemplate: 

    TeaCommerce_EmailTemplate_rel_umbracoLanguage: 

     

  • Rune Grønkjær 1372 posts 3103 karma points
    Sep 16, 2011 @ 11:11
    Rune Grønkjær
    0

    Eureka. I think I have it.

    Got it to not load a new language I created. I'll be back.

  • Rune Grønkjær 1372 posts 3103 karma points
    Sep 16, 2011 @ 12:07
    Rune Grønkjær
    0

    There. I have uploaded a new beta for you. Should fix the e-mail template bug.

    Thanks for your bug reports. It's nice when people help us make Tea Commerce better.

    /Rune

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