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  • Giorgos Grispos 145 posts 179 karma points
    Feb 14, 2012 @ 09:24
    Giorgos Grispos
    0

    Anyway to make the order stage from Cart to order manually?

    Hi,

    I got some incompleted orders where we can make them complete when our call center contact the customers. Then I need to bo back to the admin and change the order status to processed or something. The problem is that the orders dissapear after that. So we need to make them cart somehow or enable all orders to appear for each of the statuses.

    Cheers, Giorgos

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  • Anders Burla 2560 posts 8256 karma points
    Feb 14, 2012 @ 09:32
    Anders Burla
    0

    Hi Giorgos

    Do they disappear completely? Or changing status and you need to find them in the new status? Are they still "Carts"?

    You need to use the .Net API and fetch the Order and invoke the Finalize method sending a CallbackInfo along the way. This is normally the info you get from the payment provider - but you would have to send the info some other way. Try look into it.

    Kind regards
    Anders

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  • Giorgos Grispos 145 posts 179 karma points
    Feb 14, 2012 @ 09:38
    Giorgos Grispos
    0

    Hi Andres,

    Yes they're still cart, and can be found nowhere. If you come up with any ideas on how to use the api please let us know as it's quite important for us.
    Useful and easy to use package by the way, well done!

    Regards, Giorgos

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