finalizing issues

Bernard 16 posts 36 karma points

Aug 01, 2012 @ 09:51

Tea Commerce support

Hi again,

I've got a couple of odd issues, with finalizing orders.

1) Recently I've been getting an "Object reference not set to an instance of an object." when manually calling Finalize. See the code below:

var orderid = int.Parse(Request["OrderId"]);
var order = TeaCommerce.Data.Order.GetOrder(orderid);
var card = eWAYRequest.CardNumber.Remove(0, eWAYRequest.CardNumber.Length - 4).PadLeft(eWAYRequest.CardNumber.Length - 4, 'X');
order.AddProperty(new OrderProperty("TransactionNumber", eWayResponse.TransactionNumber));
order.AddProperty(new OrderProperty("AuthorisationCode", eWayResponse.AuthorisationCode));
var callback = new TeaCommerce.Data.Payment.CallbackInfo(orderReference, Math.Round(eWayResponse.Amount / 100M, 2),eWayResponse.TransactionNumber, TeaCommerce.Data.Payment.PaymentStatus.Captured, "Credit Card (eWay)", card);
order.Finalize(callback);

Note: The order object is correctly being populated with the order.

2) WebshopEvents_AfterOrderFinalized isn't being called when manually calling Finalize, however it does get called when Finalize occurs with Paypal.

Any ideas?

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Bernard 16 posts 36 karma points

Aug 01, 2012 @ 09:59

In addition to the 1st issue, after the exception occurs it seems to destroy the TeaCommerce object. Giving the following exception every time an order is called up.

Nullable object must have a value.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.InvalidOperationException: Nullable object must have a value.

Source Error:

[InvalidOperationException: Nullable object must have a value.]
   System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource) +52
   System.Nullable`1.get_Value() +1980417
   TeaCommerce.SessionController.get_CurrentOrder() +447
   usercontrols_cart_CartInfo.Page_Load(Object sender, EventArgs e) in c:\inetpub\wwwroot\ledcentral-website\usercontrols\LEDCentral\cart\CartContents.ascx.cs:17
   System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
   System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
   System.Web.UI.Control.OnLoad(EventArgs e) +91
   BaseMacro.OnLoad(EventArgs e) in c:\inetpub\wwwroot\ledcentral-website\App_Code\BaseMacro.cs:15
   System.Web.UI.Control.LoadRecursive() +74
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2207

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Anders Burla 2560 posts 8256 karma points

Aug 01, 2012 @ 10:35

Hi Bernard

First of all the the AfterOrderFinalized event is triggeret by the /base code and not the business logic - so you need to fire that event your self - just do WebshopEvents.SendAfterOrderFinalized( order, callbackInfo );

The problem with finalize - you should try and see if any of your strings is null that you pass to the constructor of CallbackInfo. Or check what else is null. Here is the code that runs when an order is finalized

      //Only finalize a cart
      if ( !this.IsOrder && callbackInfo.IsValid ) {

        lock ( this ) {
          if ( callbackInfo.OrderName != null )
            this.TransactionOrderName = callbackInfo.OrderName;
          this.TransactionPaymentAmount = callbackInfo.Amount;
          this.PaymentStatus = callbackInfo.PaymentStatus;
          if ( callbackInfo.TransactionId != null )
            this.TransactionPaymentTransactionId = callbackInfo.TransactionId;
          if ( callbackInfo.CardType != null )
            this.TransactionPaymentCardType = callbackInfo.CardType;
          if ( callbackInfo.CardNumber != null )
            this.TransactionPaymentCardNumber = callbackInfo.CardNumber;

          //From the callback we may get a different price because of extra Fee's on the payment provider. Here we add the to the original fee
          this.TransactionPaymentFeeWithoutVAT += ( callbackInfo.Amount - this.TotalPrice ) * ( 1M / ( 1M + this.TransactionPaymentVAT ) );

          foreach ( OrderLine orderLine in this.OrderLines ) {
            //Stock management
            if ( TeaCommerceSettings.IsOptimisticStockManagement ) {
              NodeStock.ChangeStock( orderLine.NodeId, orderLine.Quantity );
            }
          }

          this.IsOrder = true;
          Save();
        }

        long? emailTemplateId = TeaCommerceSettings.DefaultConfirmationEmailId.ParseToLong();

        if ( emailTemplateId != null )
          EmailTemplate.GetEmailTemplate( emailTemplateId.Value ).Send( this, EmailTemplate.EmailTemplateType.Confirmation );
        else
          Log.Add( LogTypes.Error, -1, "Tea Commerce - Error sending confirmation email for order " + this.Id + ": No default confirmation email template selected" );

Kind regards
Anders

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Bernard 16 posts 36 karma points

Aug 01, 2012 @ 10:46

Anders, I cannot find WebshopEvents.SendAfterOrderFinalized (couldn't even find it in the object browser) can you confirm this is the right event? Also assuming we call it from the class which inherits ITeaCommerceExtension.

I'll get back to you about the NULL issue.

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Bernard 16 posts 36 karma points

Aug 01, 2012 @ 10:51

Anders, nothing in the callback info object apart from Errors is NULL. See the serialization below:

{TeaCommerce.Data.Payment.CallbackInfo}

Amount: 35.12

CardNumber: "XXXXXXXX1111"

CardType: "Credit Card (eWay)"

ErrorMessage: null

IsValid: true

OrderName: "TeaCommerce Purchase 170"

PaymentStatus: Captured

TransactionId: "9858025"

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Bernard 16 posts 36 karma points

Aug 01, 2012 @ 10:54

What sets the Transaction... records in the order?

TransactionCurrencyCultureName: "en-AU"

TransactionCurrencyISOCode: "AUD"

TransactionOrderName: null

TransactionPaymentAmount: null

TransactionPaymentCardNumber: null

TransactionPaymentCardType: null

TransactionPaymentFee: 0

TransactionPaymentFeeWithoutVAT: 0

TransactionPaymentName: "eWay"

TransactionPaymentTransactionId: null

TransactionPaymentVAT: 0.1

TransactionShippingFee: 9.12

TransactionShippingFeeWithoutVAT: 8.290909090909090909090909091

TransactionShippingName: "AusPost eParcel"

TransactionShippingVAT: 0.1

TransactionVAT: 0.1

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Anders Burla 2560 posts 8256 karma points

Aug 01, 2012 @ 10:56

Ahh sorry - you call the AfterOrderFinalized event. Its a static event in TeaCommerce.Data.Extensibility.WebshopEvents

From the code I posted - could you see if anything else would be null - in the finalize method call?

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Anders Burla 2560 posts 8256 karma points

Aug 01, 2012 @ 10:57

Some of the transaction data is set when you call goToPayment - the missing ones - orderName, PaymentAmount, CardNumber etc is in the Finalize event - so when it fails - it won't set the correct info in the DB.

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Bernard 16 posts 36 karma points

Aug 01, 2012 @ 11:16

Ok, the issue was not having an Email Confirmation template. But I can't see how it would error when you're clearing checking to see if the template is set.

long? emailTemplateId = TeaCommerceSettings.DefaultConfirmationEmailId.ParseToLong();

if ( emailTemplateId != null )

...

This could be a migration issue, with the database having a set value to an xslt that doesn't exist on the test server.

Both issues are now closed. Thanks for the great support.

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Anders Burla 2560 posts 8256 karma points

Aug 01, 2012 @ 15:05

Ahh great you solved it! It should be able to handle not having a email template - but if the xslt the template should use is missing - I think that creates the error :)

Kind regards
Anders

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Bernard 16 posts 36 karma points

Aug 02, 2012 @ 04:17

Actually, it's been semi-resolved.

I'm still getting a NULL exception after finalizing the order. This happens when my mini cart tries to refresh the cart. Specifically the TeaCommerce.SessionController.CurrentOrder object.

I was under the impression if there is no order, Tea Commerce would create 1.

Any ideas?

[InvalidOperationException: Nullable object must have a value.]
   System.ThrowHelper.ThrowInvalidOperationException(ExceptionResource resource) +52
   TeaCommerce.SessionController.get_CurrentOrder() +255
   usercontrols_cart_CartInfo.Page_Load(Object sender, EventArgs e) in c:\inetpub\vhosts\ledcentral.com.au\wwwroot\usercontrols\LEDCentral\cart\CartContents.ascx.cs:17
   System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
   System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
   System.Web.UI.Control.OnLoad(EventArgs e) +91
   BaseMacro.OnLoad(EventArgs e) in c:\inetpub\vhosts\ledcentral.com.au\wwwroot\App_Code\BaseMacro.cs:15
   System.Web.UI.Control.LoadRecursive() +74
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Control.LoadRecursive() +146
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +2207

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Anders Burla 2560 posts 8256 karma points

Aug 02, 2012 @ 10:03

If the CurrentOrderId is null this is the code that is running - it creates a new order. Do you have a default order status and can you see if anything of the order stuff might be the reason?

Order order = new Order( SessionController.CurrentCurrency.Id, SessionController.CurrentCountry.Id, OrderStatus.GetDefaultOrderStatus().Id );
order.Save();

SessionController.CurrentOrderId = order.Id;

Kind regards
Anders

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Finalizing issues

Nullable object must have a value.