Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Carlos Tarazona 24 posts 43 karma points
    Oct 02, 2012 @ 21:51
    Carlos Tarazona
    0

    Internet Explorer ordering issue?

    Hi,

    I am having an issue where I cannot place orders in IE.  I know "sendCustomerInformation" is being called, cart.aspx form is being submitted but then the page instead of redirecting to confirmation.aspx stays on cart.aspx and there is just a blank screen.  Any ideas?

    I have placed orders before with IE and am not having trouble right now with other browsers.  Please help.  I'm out of ideas.

    Carlos

  • Carlos Tarazona 24 posts 43 karma points
    Oct 03, 2012 @ 00:14
    Carlos Tarazona
    0

    A little more info:

    Using Tea Commerce starter kit...

    Umbraco 4.7

    Tea Commerce 1.4.3.0 (beta I believe, released end of July)

    I do not see any errors in the Windows Application event log.

     

     

     

  • Rune Grønkjær 1372 posts 3103 karma points
    Oct 03, 2012 @ 08:14
    Rune Grønkjær
    0

    Hi Carlos,

    Sounds pretty weird. The vanilla starter kit is not generating blank screens :)

    Did you change anything from the standard setup?
    The starter kit the cart.aspx page will redirect the user to the cart content page.

    Does the website throw any JavaScript errors.

    /Rune

  • Carlos Tarazona 24 posts 43 karma points
    Oct 03, 2012 @ 11:39
    Carlos Tarazona
    0

    Hi Rune,

    It is very weird.  I have changed the standard setup.  I customized cart.aspx and confirmation.aspx but I don't think I have changed anything basic (submitting the page, js function calls).  I also extended Tea Commerce and wrote a custom REST extension.  I know this was working before.  And this only happens in IE (7, 8, and 9).  I am still able to place an order in Chrome and Firefox.

    Carlos

  • Rune Grønkjær 1372 posts 3103 karma points
    Oct 03, 2012 @ 11:47
    Rune Grønkjær
    0

    Hi Carlos,

    Can you place an order here on our starter kit:
    http://starterkit.teacommerce.net/en/products/category-a/

    If not, maybe you have some security issues in your IE browsers? Cookies off maybe?

    Is it only your own computer or other computers as well?

    /Rune

  • Carlos Tarazona 24 posts 43 karma points
    Oct 03, 2012 @ 11:58
    Carlos Tarazona
    0

    Hi Rune,

    I was able to place an order.  It affects others on IE, not just me.  Just sent you an e-mail (info@) with some additional details.

    Carlos

  • Carlos Tarazona 24 posts 43 karma points
    Oct 03, 2012 @ 16:45
    Carlos Tarazona
    0

    Hi,

    The issue was some tracking code (similar to google analytics code) in the cart step 1 xlst script.  For some reason that code being there Internet Explorer didn't like.  I moved it to the main master template and it worked in IE.

    Carlos

  • Rune Grønkjær 1372 posts 3103 karma points
    Oct 04, 2012 @ 10:23
    Rune Grønkjær
    0

    Cool. Good thing you got it working.

    BTW I got a call from a sales person yesterday about me ordering a phonenumber. I guess it has something to do with my test orders ;)

    /Rune

Please Sign in or register to post replies

Write your reply to:

Draft