So the order has been completed and i mark it as finalised so i'm hoping that the xslt email I have in the CMS will fire.
But it doesn't. It doesn't on finialising and doesn't if i try to manually send from the CMS either.
I looked at implementing OrderController_AfterOrderFinalized event and that doing something, but i am not sure what i am hoping for it to do ... that it isn't already doing?
The web.config and umbraco.config both have details in, and the teacommerce section in the CMS has items selected, but i am a little stuck.
Can you send other mails from your website? Tea Commerce uses the default smtp settings from the web.config to send the mails. Are they working?
We try catch all mails sent from Tea Commerce and logs any errors in the Umbraco log. So if you can find nothing in the log, Tea Commerce at least believes the mails to be sent successfully.
Mail can be sent from the server. So, configuration of the smtp and server is ok. :/
I think it might be best I make a custom mail which isn't ideal as I'll not have the triggering of email from the teacommcerce section - for other updates in teh order :(
Sending Comformation Emails from .NET
So the order has been completed and i mark it as finalised so i'm hoping that the xslt email I have in the CMS will fire.
But it doesn't. It doesn't on finialising and doesn't if i try to manually send from the CMS either.
I looked at implementing OrderController_AfterOrderFinalized event and that doing something, but i am not sure what i am hoping for it to do ... that it isn't already doing?
The web.config and umbraco.config both have details in, and the teacommerce section in the CMS has items selected, but i am a little stuck.
Any directions how i debug this to then fix?
ta!
i tried to edit, but it all failed. I have looked in the umbraco logs and nothing, :/
Hi Peter,
Can you send other mails from your website? Tea Commerce uses the default smtp settings from the web.config to send the mails. Are they working?
We try catch all mails sent from Tea Commerce and logs any errors in the Umbraco log. So if you can find nothing in the log, Tea Commerce at least believes the mails to be sent successfully.
Spam folder maybe?
/Rune
I haven't tried sending an email myself yet and should have - been avoiding it. I'll have a look and get back to you. thanks Rune.
Mail can be sent from the server. So, configuration of the smtp and server is ok. :/
I think it might be best I make a custom mail which isn't ideal as I'll not have the triggering of email from the teacommcerce section - for other updates in teh order :(
Any other simple ideas what could be wrong?
P
Has the confirmation email template been configured at the "General settings" node?
Kind regards
Anders
Hey Anders, Yes, the email configuration has been. set :)
If there was an XSLT problem, how would that be highlighted... my spidey senses say that's the problem. :/
An xslt error will still trigger the send of the mail. The mail would then contain the "Error reading XSLT file: \xslt\product_product.xslt " message.
So that shouldn't be a problem either.
/Rune
Try hook into the WebshopEvents.MailError - maybe this gives you an idea
Kind regards
Anders
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