I have an application running the starter kit. We are using Authorize.net as the payment gateway. For some reason, when I use the "Capture payment" button, it's not processing the payment. The page refreshes, but no status changes on the order and Authorize.net still shows the order as "Authorized/Pending capture".
The Authorize.Net payment provider doesn't support Capturing directly from the Tea Commerce interface - this is because they don't have the API methods to do this. Is the check box "Allow capturing" checked in the Tea Commerce "Edit payment method" UI? It shouldn't be visible and the capture button should not be visible in the order UI because the provider doesnt support it.
Capture Payment In Admin
I have an application running the starter kit. We are using Authorize.net as the payment gateway. For some reason, when I use the "Capture payment" button, it's not processing the payment. The page refreshes, but no status changes on the order and Authorize.net still shows the order as "Authorized/Pending capture".
Thoughts?
Hi Hutch
The Authorize.Net payment provider doesn't support Capturing directly from the Tea Commerce interface - this is because they don't have the API methods to do this. Is the check box "Allow capturing" checked in the Tea Commerce "Edit payment method" UI? It shouldn't be visible and the capture button should not be visible in the order UI because the provider doesnt support it.
Kind regards
Anders
Where would I find the "Allow capturing" option? I don't see this. Is it on the Payment Method in Tea Commerce? I don't see it there.
Its not there because Authorize.Net's API doesn't support capturing. So that is why the option isn't available for you.
Kind regards
Anders
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