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  • Spyros Spyriadis 46 posts 70 karma points
    Nov 20, 2012 @ 10:56
    Spyros Spyriadis
    0

    Problem after adding new country

     

    I had a perfectly running eshop and after trying to add a new country I get an error that says:
    Object Moved...
    when I go to the payment page! I have tried to remove the country but the problem persists. The log does not appear to have any errors or debug information.
    Please help!

     

  • Spyros Spyriadis 46 posts 70 karma points
    Nov 20, 2012 @ 11:01
    Spyros Spyriadis
    0

    The problem shows either using the Default Payment Provider or Paypal and for all countries! The error from paypal reterned is:
    Your shopping cart is empty.

    I have tried republishing the entire site and also the orders!

  • Rune Grønkjær 1372 posts 3103 karma points
    Nov 20, 2012 @ 11:19
    Rune Grønkjær
    0

    Hi Spyros,

    Try recycling your app pool. Or touch the web.config. Maybe the cache needs to be updated.

    /Rune

  • Spyros Spyriadis 46 posts 70 karma points
    Nov 20, 2012 @ 11:22
    Spyros Spyriadis
    0

    Done that also... no luck!

  • Rune Grønkjær 1372 posts 3103 karma points
    Nov 20, 2012 @ 11:24
    Rune Grønkjær
    0

    Ok. Precisely where does the Object moved... text appear?

    Have a screenshot or something like that?

    /Rune

  • Spyros Spyriadis 46 posts 70 karma points
    Nov 20, 2012 @ 11:30
    Spyros Spyriadis
    0

    This is the url:

    http://tsangarakis.com/tcbase/teacommerce/PaymentContinue/DefaultPaymentProvider/D224DAFE0A018BF0DCF4A5105D1774AF.aspx

    and it shows this:

    <html>
    <head>
    <title>Object moved</title>
    </head>
    <body>
    <h2>
    Object moved to
    <a href="">here</a>
    .
    </h2>
    </body>

    </html>
  • Rune Grønkjær 1372 posts 3103 karma points
    Nov 20, 2012 @ 11:35
    Rune Grønkjær
    0

    Aah. That's probably because your payment provider settings is wrong. My guess is that the continue url is wrong. Check that and if theres still problems try posting a screenshot of the payment provider settings here. Just remember to black out any critical information.

    /Rune

  • Spyros Spyriadis 46 posts 70 karma points
    Nov 20, 2012 @ 11:42
    Spyros Spyriadis
    0

    You are right... it seems that after adding the new country all the settings have been wiped out! Any idea why this happened?

  • Rune Grønkjær 1372 posts 3103 karma points
    Nov 20, 2012 @ 12:07
    Rune Grønkjær
    0

    Just to make sure; did you add a country in Tea Commerce or a Language under the Umbraco settings section?
    Also what version of Tea Commerce are you running?

    A Tea Commerce country have absolutely nothing to do with the payment provider. So that should'nt be the reason.

    /Rune

  • Spyros Spyriadis 46 posts 70 karma points
    Nov 20, 2012 @ 12:22
    Spyros Spyriadis
    0

    I have added the country in Tea Commerce and I'm using the latest version 1.4.4.0.
    I went and updated afterwards all the payment methods to support the new country but this should not have cleared the settings!!! 

  • Anders Burla 2560 posts 8256 karma points
    Nov 20, 2012 @ 14:47
    Anders Burla
    0

    Hi Spyros

    Your settings should not be cleared just because you add a new country. Did you resently update to 1.4.4.0 or?

  • Spyros Spyriadis 46 posts 70 karma points
    Nov 20, 2012 @ 14:51
    Spyros Spyriadis
    0

    Couple of weeks ago... but did not have any problems after the update.

  • Anders Burla 2560 posts 8256 karma points
    Nov 20, 2012 @ 17:12
    Anders Burla
    0

    Thats really weird. Countries has nothing to do with payment provider settings.. :(

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