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  • Nonacc 63 posts 184 karma points
    Dec 16, 2012 @ 09:16
    Nonacc
    0

    The Capture Button in the Transaction Tab

    Sorry for the stupid question but what does this button?

    And why do we need it?


  • Rune Grønkjær 1372 posts 3103 karma points
    Dec 17, 2012 @ 08:13
    Rune Grønkjær
    0

    Hi Nonacc,

    There's no stupid questions here :)

    The capture button is for capturing payments right from the Tea Commerce UI. The transaction page, from your screenshot, fetches live data from the payment gateway and displays it for the e-commerce administrator. Clicking the Capture button will send a capture request to the payment gateway and essentially drawing the money from the customers account.

    The cancel button will cancel the payment in the payment gateway. After that, the payment can no longer be captured.

    /Rune

  • Nonacc 63 posts 184 karma points
    Dec 17, 2012 @ 16:23
    Nonacc
    0

    Thank you Rune.

    I have another question.. Can it be automated?

    And if I dont press the button, so I dont get the customer's money?

  • Rune Grønkjær 1372 posts 3103 karma points
    Dec 17, 2012 @ 16:48
    Rune Grønkjær
    0

    Most payment providers will allow you to autodraw the payment when the transaction is completed. Paypal is one of them!

    Otherwise you will either have to puch the capture button in Tea Commerce, or capture the payment in the payment gateway administration.

    /Rune

     

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