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  • J 401 posts 737 karma points
    Apr 19, 2013 @ 12:23
    J
    0

    Missing options in tea commerce

    I have a website which was using Umbraco 4.5. I upgraded this version to 6.0.3 and have it working on Windows Server 2008 running on IIS .Net 4 (set under the app pool) using SQL Server 2008 R2. 

    I had a couple of issues but they were resolved by copying some dlls from a previous version to the new version in the bin folder.

    So far the site is working. I then download Tea Commerce v 2.0 and under the umbraco admin section i installed the template.

    When i click the Tea Commerce icon at the bottom of the page i see the Tea Commerce section with only one node - Need help? 

    So i downloaded the starter kit and installed it and under the TC section i see Stores, Licenses, Security - these options are missing on the site i upgraded.

    Could someone please advise what to do in order to resolve?

  • Rune Grønkjær 1310 posts 2904 karma points
    Apr 19, 2013 @ 12:33
    Rune Grønkjær
    0

    How little do you see in the Tea Commerce section? A fresh install will have no stores and you will need to create one by rightclicking the "Stores" node to the left

    Did it install correctly? The sites folder permissions must allow network service to read/write to all folders. Otherwise you will be missing som files.

    /Rune

  • J 401 posts 737 karma points
    Apr 19, 2013 @ 13:25
    J
    0

     

    Right clicking Tea Commerce gives me one option only (Reload Nodes).
    The create button in the corner is greyed out.
    I only see the Tea Commerce Folder and straight below that i see "Need Help?" and thats all.

    As far as i can tell it installed correctly? Although how could i double check? I got a message to add some Javascript

    Add the following script in your html <head> tag

    <script type="text/javascript" src="https://ajax.googleapis.com/ajax/libs/jquery/1.9.0/jquery.min.js"></script>
    <script type="text/javascript" src="http://malsup.github.com/jquery.form.js"></script>
    <script type="text/javascript" src="/scripts/tea-commerce.min.js"></script>
    <script type="text/javascript">
      _storeId = [fetch the store id from Umbraco here];
    </script>

    So i went into Settings > Default > and added the EXACT javascript as above under <head runat="server">.

    To ensure Network Service had permission, in IIS right click the website > Edit Permissions > added Network Service and pressed ok until all boxes were closed.

    The same problem remains.

    Thanks

     

  • Anders Burla Johansen 2560 posts 8256 karma points
    Apr 22, 2013 @ 10:18
    Anders Burla Johansen
    0

    Hi J

    What is the name and login name of your umbraco user? Could you verify that you have some Tea Commerce tables in your DB?

    By the way - you should remove the runat="server" form tag because if you want Tea Commerce to work without using JavaScript you need to use HTML forms. And you cant have form tags inside form tags.

    Kind regards
    Anders

  • J 401 posts 737 karma points
    Apr 22, 2013 @ 10:20
    J
    0

    After installing a new project with TC, I copied almost all the files from the working project into mine and that made no difference. I then switched the database to the one from the working project to mine and problem remains - No TC nodes other than Help Needed. 

    Im open to any other suggestions?

  • Anders Burla Johansen 2560 posts 8256 karma points
    Apr 22, 2013 @ 10:27
    Anders Burla Johansen
    0

    Do you have .Net 4.5 installed on your server?

    Kind regards
    Anders

  • J 401 posts 737 karma points
    Apr 22, 2013 @ 11:11
    J
    0

    I dont but will try this as i know the server is lacking updates for .Net 4.0.

    As a side note, my dev machine which is up to date but with no .Net 4.5 installed runs TC and the nodes are shown.

    I will advise once installed and tested.

    Thanks

  • J 401 posts 737 karma points
    Apr 22, 2013 @ 11:31
    J
    0

    Sorry i just saw this post

    What is the name and login name of your umbraco user? Could you verify that you have some Tea Commerce tables in your DB?

    By the way - you should remove the runat="server" form tag because if you want Tea Commerce to work without using JavaScript you need to use HTML forms. And you cant have form tags inside form tags.

    Username is Admin and password is 1234 - on the working project - although this is a test project that doesnt contain the website that i would like to have TC enabled on. TC tables are showing up on the database.

    Runat - should i just remove the entire JavaScript i inserted after installing TC? As this is the default Masterpage for the site so i think removing Runat= server may cause issues elsewhere on the site?

  • Anders Burla Johansen 2560 posts 8256 karma points
    Apr 22, 2013 @ 12:20
    Anders Burla Johansen
    0

    About the form - you can do what you want - just stating that if you need the TC HTML API to work then you cant have the asp.net form :)

    I think I need you to pack the website and DB and send it to info at teacommerce.net so we can see what is wrong. Never heard of this problem before.

    Kind regards
    Anders

  • Steph Kyriakou 7 posts 27 karma points
    Feb 17, 2014 @ 07:38
    Steph Kyriakou
    0

    Could it simply be the user account is lacking any TC Security access?

    I’ve experienced this, when creating “another admin" user account which i granted access to the TC Section.
    At this point I need to login as the original TC-installing admin user (or any account with TC security access) and grant the "another admin" user the appropriate 'access security','access licenses' & 'store creation' permissions via the TC Section. Otherwise the "another admin" will only see the 'Need Help?' option under their TC Section.    

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