http 500 when calling base/teacommerce/GeneratePaymentForm.aspx
Hi!
I just upgraded to Umbraco 6.1.3 and simultaneously upgraded teacommerce from 1.4.2.4 to 1.4.4.5
Everything works fine (after replacing /tcbase with /base) except for calling goToPayment() (base/teacommerce/GeneratePaymentForm.aspx). It throws an 500. What might be wrong?
Below is the order object. As you can see there is a payment method attached to it, so it should not be that.
When you get a 500 error you need to look in the umbraco log (DB or Log file) and your server log to see what the error is. a 500 error is an internal exception which isnt show to the client - so you need to look at the server what the error is.
I found the Error. The 500 was because there was no Dictionary Item in place at the payment provider configuration form.
I later found that none of the Payment Provider configurations had survived the upgrade except for their names and id.But now everything works like a charm again.
Looking at the Order again i can see that the DictionaryItemName field is empty:
http 500 when calling base/teacommerce/GeneratePaymentForm.aspx
Hi!
I just upgraded to Umbraco 6.1.3 and simultaneously upgraded teacommerce from 1.4.2.4 to 1.4.4.5
Everything works fine (after replacing /tcbase with /base) except for calling goToPayment() (base/teacommerce/GeneratePaymentForm.aspx). It throws an 500. What might be wrong?
Below is the order object. As you can see there is a payment method attached to it, so it should not be that.
{ "Id": 25916, "Country": { "Id": 404, "Name": "Taiwan" }, "CreatedDate": "/Date(1382601784433+0200)/", "Currency": { "CultureName": "sv-SE", "ISOCode": "SEK", "Id": 4 }, "IsOrder": false, "MemberId": null, "ModifiedDate": "/Date(1382601834040+0200)/", "Name": "525-25916", "OrderDate": null, "OrderLines": [ { "Id": 1464, "IsUnique": false, "NodeId": 4140, "Properties": [ { "Id": 6869, "Alias": "nodeName", "Value": "Construction, acquisition et communication" }, { "Id": 6870, "Alias": "productName", "Value": "Construction, acquisition et communication" }, { "Id": 6871, "Alias": "productNumber", "Value": "9185445495" }, { "Id": 6872, "Alias": "hasPrintFile", "Value": "1" }, { "Id": 6873, "Alias": "author", "Value": "Engwall, Gunnel, 1942-" }, { "Id": 6874, "Alias": "dateStamp", "Value": "1382601815085" } ], "Quantity": 1, "TotalPrice": 108, "TotalPriceFormatted": "108,00 kr", "TotalPriceFormattedNoSymbol": "108,00", "TotalPriceWithoutVAT": 108, "TotalPriceWithoutVATFormatted": "108,00 kr", "TotalPriceWithoutVATFormattedNoSymbol": "108,00", "TotalVAT": 0, "TotalVATFormatted": "0,00 kr", "TotalVATFormattedNoSymbol": "0,00", "UnitPrice": 108, "UnitPriceFormatted": "108,00 kr", "UnitPriceFormattedNoSymbol": "108,00", "UnitPriceWithoutVAT": 108, "UnitPriceWithoutVATFormatted": "108,00 kr", "UnitPriceWithoutVATFormattedNoSymbol": "108,00", "UnitVAT": 0, "UnitVATFormatted": "0,00 kr", "UnitVATFormattedNoSymbol": "0,00", "VAT": 0, "VATPercent": "0" } ], "OrderStatus": { "DictionaryItemName": "", "Id": 1, "Name": "New" }, "Payment": { "DictionaryItemName": "", "Fee": 0, "FeeFormatted": "0,00 kr", "FeeFormattedNoSymbol": "0,00", "FeeVAT": 0, "FeeVATFormatted": "0,00 kr", "FeeVATFormattedNoSymbol": "0,00", "FeeWithoutVAT": 0, "FeeWithoutVATFormatted": "0,00 kr", "FeeWithoutVATFormattedNoSymbol": "0,00", "Id": 4, "MediaId": null, "Name": "DIBS bokköp" }, "PaymentStatus": null, "Properties": [ { "Id": 6610, "Alias": "company", "Value": "t" }, { "Id": 6611, "Alias": "fullName", "Value": "t" }, { "Id": 6612, "Alias": "streetAddress", "Value": "t" }, { "Id": 6613, "Alias": "zipCode", "Value": "t" }, { "Id": 6614, "Alias": "city", "Value": "t" }, { "Id": 6615, "Alias": "phone", "Value": "t" }, { "Id": 6616, "Alias": "email", "Value": "t" }, { "Id": 6617, "Alias": "comments", "Value": "t" }, { "Id": 6618, "Alias": "shipping_fullName", "Value": "t" }, { "Id": 6619, "Alias": "shipping_streetAddress", "Value": "t" }, { "Id": 6620, "Alias": "shipping_zipCode", "Value": "t" }, { "Id": 6621, "Alias": "shipping_city", "Value": "t" }, { "Id": 6622, "Alias": "vatNumber", "Value": "t" } ], "Shipping": { "DictionaryItemName": "", "Fee": 170, "FeeFormatted": "170,00 kr", "FeeFormattedNoSymbol": "170,00", "FeeVAT": 0, "FeeVATFormatted": "0,00 kr", "FeeVATFormattedNoSymbol": "0,00", "FeeWithoutVAT": 170, "FeeWithoutVATFormatted": "170,00 kr", "FeeWithoutVATFormattedNoSymbol": "170,00", "Id": 2, "MediaId": null, "Name": "Posten" }, "TotalPrice": 278, "TotalPriceFormatted": "278,00 kr", "TotalPriceFormattedNoSymbol": "278,00", "TotalPriceWithoutFees": 108, "TotalPriceWithoutFeesFormatted": "108,00 kr", "TotalPriceWithoutFeesFormattedNoSymbol": "108,00", "TotalPriceWithoutFeesWithoutVAT": 108, "TotalPriceWithoutFeesWithoutVATFormatted": "108,00 kr", "TotalPriceWithoutFeesWithoutVATFormattedNoSymbol": "108,00", "TotalPriceWithoutVAT": 278, "TotalPriceWithoutVATFormatted": "278,00 kr", "TotalPriceWithoutVATFormattedNoSymbol": "278,00", "TotalQuantity": 1, "TotalVAT": 0, "TotalVATFormatted": "0,00 kr", "TotalVATFormattedNoSymbol": "0,00", "TotalVATWithoutFees": 0, "TotalVATWithoutFeesFormatted": "0,00 kr", "TotalVATWithoutFeesFormattedNoSymbol": "0,00", "Transaction": { "PaymentAmount": null, "PaymentAmountFormatted": "0,00 kr", "PaymentAmountFormattedNoSymbol": "0,00", "PaymentCardNumber": null, "PaymentCardType": null, "PaymentTransactionId": null }, "UmbracoLanguageId": 0, "VAT": 0, "VATGroupId": 1, "VATPercent": "0" }When you get a 500 error you need to look in the umbraco log (DB or Log file) and your server log to see what the error is. a 500 error is an internal exception which isnt show to the client - so you need to look at the server what the error is.
Kind regards
Anders
Thank you for the quick response (again).
I found the Error. The 500 was because there was no Dictionary Item in place at the payment provider configuration form.
I later found that none of the Payment Provider configurations had survived the upgrade except for their names and id.But now everything works like a charm again.
Looking at the Order again i can see that the DictionaryItemName field is empty:
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