order_finalized not fired with dibs

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Morten Christensen 61 posts 215 karma points

Dec 21, 2013 @ 20:55

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Order_Finalized not fired with DIBS

Hi,

I'm creating a new webshop where the payment provider is DIBS.

On startup I'm subscribing to Order_Finalized to set some updatede values on the member. But my problem is that Order_Finalized is not fired. I can see that the order is in the DIBS admin module, and the user gets to continue url.
Also, if I change the payment provider to Invoicing in Teacommerce, the Order_Finalized event is fired as it should.

I can see that someone had the same problem before: http://our.umbraco.org/projects/website-utilities/tea-commerce/tea-commerce-support/38200-Order-state-after-payment-%28DIBS-provider%29 but that was in v1. I'm on Teacommerce 2.2.1.
Shop IP in DIBS admin is blank, an every thing is setup as the guide.

I've used teacommerce with 3 other payment providers on other shops, but this is the first time with DIBS.

Thanks!

Morten

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Morten Christensen 61 posts 215 karma points

Dec 21, 2013 @ 20:58

0

No error in the log btw

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Morten Christensen 61 posts 215 karma points

Dec 22, 2013 @ 15:01

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Error log from DIBS:

The error on the last attempt was: No connection to your server (no response)

Merchant number (DIBS ID): XXX
Shop name: XXX

---Begin of listing of request (contents of the URL that was attempted called):
POST /base/TC/PaymentCallback/1/DIBS/404c74c3-7fc8-4c4e-9528-13af2ce08546.aspx HTTP/1.1
Host: XXX
User-Agent: DIBS
Connection: close
Accept: */*
Content-Type: application/x-www-form-urlencoded
Content-Length: 1248

The site have been online all time, and if I try to call /base/TC/PaymentCallback/1/DIBS/404c74c3-7fc8-4c4e-9528-13af2ce08546.aspx I'll get a blank page with no errors.
Btw, its not a localhost site.. It is running online.

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Anders Burla 2560 posts 8256 karma points

Dec 26, 2013 @ 16:33

0

Hi Morten

What DIBS product have you bought? Maybe the DIBS API has been updated since the provider was programmed? You can see the provider code here:
https://bitbucket.org/teasolutions/tea-commerce-tea-commerce-payment-providers

Kind regards
Anders

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Morten Christensen 61 posts 215 karma points

Dec 28, 2013 @ 19:54

0

Hi Anders,

I'm using a normal DIBS solution with FlexWin. It was bought a month ago.

I don't know what to look for in the payment provider code..

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Anders Burla 2560 posts 8256 karma points

Jan 06, 2014 @ 18:16

0

Is your site on a live domain?

Does your provider has the test parameter set? If it has you should see a DIBS file in your website folder with the rewuest data for the call back. Its a txt file.

Kind regards
Anders

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Morten Christensen 61 posts 215 karma points

Jan 06, 2014 @ 20:46

Yes its on a live domain, and I have the callback file:

Form:
orderid : CART-47
paytype : VISA
cardnomask : XXXXXXXXXXXX0000
cardprefix : 471110
cardexpdate : 2406
accepturl : http://XXXXX/base/TC/PaymentContinue/1/DIBS/af7453ab-f34f-4baf-90e3-92b4aac0399e.aspx
agreement : 5455998
amount : 12000
callbackurl : http://XXXX/base/TC/PaymentCallback/1/DIBS/af7453ab-f34f-4baf-90e3-92b4aac0399e.aspx
cancelurl : http:/XXXXX/base/TC/PaymentCancel/1/DIBS/af7453ab-f34f-4baf-90e3-92b4aac0399e.aspx
capturenow : 1
currency : 840
declineurl : https://payment.architrade.com/paymentweb/reply.action
dibsmd5 : e0fd31f452c8fbbe3daf061f55133f4a
flexwin_cardlogosize : 3
flexwin_help : 1
fullreply : 1
ip : XXXXX
lang : en
md5key : f885cd469c6facc66d0da8ee07bdcabe
merchant : 90192433
newDIBSTransactionID : 818788114
newDIBSTransactionIDVerification : f130a31607a96b6be657ac83656f99738643cf13227e3e1da11490f3a8e9599a
originalUserAgent : Mozilla/5.0 (Windows NT 6.3; WOW64; rv:26.0) Gecko/20100101 Firefox/26.0
postype : ssl
test : 1
textreply : 1
token : E8P6017ACTW15BBFU3127341JGACMTBA
approvalcode : 123456
statuscode : 2
transact : 818788114
authkey : ce7b067d1c19f1537b7e7c241ea38a7d

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Anders Burla 2560 posts 8256 karma points

Jan 07, 2014 @ 13:45

0

You see no errors in the Log start starts with the text "DIBS" - because if you have the dibs-callback-data.txt file the callback happens. But somehow fails. So it must be something in the DIBS code.

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Morten Christensen 61 posts 215 karma points

Jan 09, 2014 @ 23:21

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Yes, I get a Success from DIBS (accepturl is fired). But the order_finalized is not fired in the code. If I choose another payment provider, like Invoicing, order_finialzed is fired as it should.

I have no errors in the log.

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Anders Burla 2560 posts 8256 karma points

Jan 10, 2014 @ 11:39

100

The accept url is of no interest, because the place where stuff happens is the callback url. So if you have the callback file then your server is hit from DIBS. Now we just need to figure out what is wrong. From the source code you can see that there is a try catch around it all - so if any error happens it will be logged to the /App_Data/Logs (if running newer Umbraco version). And also if the md5 hash is wrong it will also log it.
https://bitbucket.org/teasolutions/tea-commerce-tea-commerce-payment-providers

Try and tripple check the log files. Else try and download the bit bucket project, add some extra logging code in the callback method and upload the new dll to your website and test again. So we can try and debug and see what is going wrong and where.

Kind regards
Anders

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Morten Christensen 61 posts 215 karma points

Jan 28, 2014 @ 13:13

0

Hi Anders,

Sorry for the late response! Just got back from vacation..

I did a new reinstall of TC, and somehow it now works.

The shop will up and running in a few days, so I don't have the time to debug what went wrong. Always the timepressue :P

Thanks anyway, and sorry for your time!

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