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  • Andreas 11 posts 31 karma points
    Jan 03, 2014 @ 17:19
    Andreas
    0

    Paypal payment fee is -0,01

    Hi,

    we are using an older version of TeaCommerce (is there a way to find out the exact version? - i didn't find it in Umbraco or in the source files) and we need to get rid of an error. Updating is not an option right now (it's planned for the next 2 months, but we need to fix the problem with the current version quickly).

    The problem is, whenever someone buys products and pays by Paypal, a payment fee of -0,01€ is put on the final receipt. We have set all fees for Paypal to 0 though.

    I hope you can help me with this error.

    Kind regards,

    Andreas

  • Anders Burla 2560 posts 8256 karma points
    Jan 06, 2014 @ 17:45
    Anders Burla
    0

    You can go o the developer section of Umbraco and then click the packages and then installed packages. Find Tea Commerce and click it - there you will see the version.

    Kind regards
    Anders

  • Andreas 11 posts 31 karma points
    Jan 06, 2014 @ 23:59
    Andreas
    0

    Thank you, the version of the package is 1.2.1.0.

     

  • Anders Burla 2560 posts 8256 karma points
    Jan 07, 2014 @ 13:32
    Anders Burla
    0

    That is quite an old version. Its not possible for you to update??

    Kind regards
    Anders

  • Andreas 11 posts 31 karma points
    Jan 08, 2014 @ 15:40
    Andreas
    0

    The site will be updated in a few months, but we would really like to make it work until then :(

  • Anders Burla 2560 posts 8256 karma points
    Jan 08, 2014 @ 15:45
    Anders Burla
    0

    What amount is listed in Paypal - the right total amount?

  • Andreas 11 posts 31 karma points
    Jan 16, 2014 @ 12:58
    Andreas
    0

    Hi, i didn't get confirmation from the customer yet, whether the paypal bookings are correct now. But the receipts in the Teacommerce Receipt section show correct numbers now, after i changed the Paypal fees from 0 to 0.0. The interesting thing is that after saving it, "0" is shown again instead of "0.0" in Umbraco, but the receipts don't show "-0.01" anymore.

    Thank you for your fast response. I hope the problem is resolved now :)

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