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  • John C Scott 473 posts 1183 karma points
    Jan 24, 2014 @ 15:11
    John C Scott
    0

    not seeing any orders

    I've had to work on localhost with this for the past few weeks, and finally got it onto a staging server today. Making code/file updates to the staging server is tricky (goes via IT) but updating the database is straightforward. 

    Paypal is the payment provider.

    I hadn't completed any orders until yesterday because I could pay for them from localhost.

    When I complete orders nothing is listed in the tea commerce section under orders.

    Is it as simple as resetting the 20 orders limit, Is there a guide to how to do this somewhere?

    Is it strange that I see no orders listed at all? I can see 120+ carts in the order table. 

     

    Also when I come back to the site from PayPal the orders object is empty, the design requires me to show them their order number on this page with a message from customer services about how to get in touch. Is there a way to access the order that's been submitted after coming back from paypal?

  • John C Scott 473 posts 1183 karma points
    Jan 24, 2014 @ 15:37
    John C Scott
    0

    i see in the store table i have

    Current Cart Number 121

    Current Order Number 0

     

    so I maybe missing something I need to do to finalise an order?

    or some error is stopping it being finalised?

     

  • John C Scott 473 posts 1183 karma points
    Jan 24, 2014 @ 15:56
    John C Scott
    0

    it seems the URL for the staging server is still not publicly accessible - only available on our internal network

    so it would seem that would stop the paypal call back

    which I presume would still stop the order being finalised

  • Anders Burla 2560 posts 8256 karma points
    Jan 27, 2014 @ 13:12
    Anders Burla
    0

    Hi John

    You are right - the server need to be public to allow Paypal to send the callback and that is why you dont have any orders. If you use the latest version of Tea Commerce 2 you should see that the order is moved to the GetCurrentFinalizedOrder (this is a pure session state and doesn't mean that it is correctly finalized)

    Kind regards
    Anders

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