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  • Tobbe 81 posts 387 karma points c-trib
    Feb 10, 2016 @ 08:49
    Tobbe
    0

    Orderlines missing/wrong quantity Klarna

    Im running Teacommerce (2.2.3.b2) on an Umbraco 6.1.6 with Klarna as payment provider. Most of the time it works, but some random orders orderlines are not saved to the Teacommerces database, BUT they are saved to Klarna (visible on Klarnas website). The total sum of the order is correct though (in the database also), but the orderlines sum is on Transaction fee and not Subtotal.

    The only errors I find (in App_Data\Logs) is this (Teacommerce backend says this order was finished 2016-01-23 06:14).

    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'Name'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'Address'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'ZipCity'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'Country'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'Telephone'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'Email'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'Name'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'Address'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'ZipCity'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'Country'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    > 2016-01-23 06:14:53,452 [8] WARN 
    > Umbraco.Web.Dictionary.DefaultCultureDictionary - [Thread 40] Error
    > returning dictionary item 'Email'. Exception:
    > System.NullReferenceException: Object reference not set to an instance
    > of an object.    at
    > Umbraco.Web.Dictionary.DefaultCultureDictionary.get_Item(String key)
    

    Any idea what could be wrong?

    What do you suggest I do? Upgrade Teacommerce? If yes, in what order? The licence is only for v2.x.x

  • Anders Burla 2560 posts 8256 karma points
    Feb 15, 2016 @ 07:34
    Anders Burla
    0

    An upgrade to latest v3 would be the best. Beware of the breaking changes.

    https://documentation.teacommerce.net/revision-history/

    Kind regards

    Anders

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