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  • Thomsen 112 posts 333 karma points
    Jun 29, 2016 @ 23:21

    Cart number prefix is sent to QuickPay instead of the order number

    Hi there,

    Maybe there is a bug in the starter kit, since the cart number (with prefix) is sent and displayed as the order number in QuickPay when submitting an order.

    The confirmation email though, when submitting, contains the correct order number, so is it possible to change that somewhere so the order number is sent to QuickPay instead of the cart number.

    Best regards.

  • Anders Burla Johansen 2560 posts 8256 karma points
    Jun 30, 2016 @ 09:24
    Anders Burla Johansen

    Hi Thomsen

    That is not a bug, but by design. The cart number is sent as the order is not completed yet - AND the customer could go back and change the cart and then the cart number would update because the cart is changed - BUT the shops want the order numbers to be in continues numbers - that is why the order number is only given when an order is finalized = paid for.

    Kind regards


  • Thomsen 112 posts 333 karma points
    Jul 09, 2016 @ 20:32

    Thank you Anders. It makes perfect sense that the system applies the order number at the finalizing moment :-)


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