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  • Jeff 74 posts 346 karma points
    Sep 13, 2016 @ 07:53
    Jeff
    0

    Removing VAT on shipping

    Hi,

    Is it possible to setup TeaCommerce so that VAT isn't added to the shipping cost and just to the cost of the product?

    I have tried changing the VAT Group on the Shipping section to a Free VAT Group but that didn't seem to have an effect.

    Thanks, Jeff

  • Anders Burla Johansen 2560 posts 8256 karma points
    Sep 13, 2016 @ 09:10
    Anders Burla Johansen
    100

    Hi Jeff

    Just did a setup on the demo site with it and it works. Try look if that setup is correct.

    https://demo.teacommerce.net/

    Kind regards

    Anders

  • Jeff 74 posts 346 karma points
    Sep 13, 2016 @ 09:23
    Jeff
    0

    Hi Anders,

    Thank you for your quick reply, I'll have a look at this now.

    Regards, Jeff

  • Jeff 74 posts 346 karma points
    Sep 13, 2016 @ 10:40
    Jeff
    0

    Hi Anders,

    I've checked the Demo site and that is what I'm hoping to achieve but when I try to replicate this I still get VAT added to the Shipping cost.

    To do this is I've setup a new VAT Group called No VAT and set it to 0 then made this the default for our shipping options. Are there any other changes that are needed? Also we are using an older version of TeaCommerce could that be causing the difference?

    Thanks, Jeff

  • Anders Burla Johansen 2560 posts 8256 karma points
    Sep 13, 2016 @ 11:15
    Anders Burla Johansen
    0

    Hmm - maybe there has been a bug that was fixed. What version are you running of Tea Commerce? Try and update :)

    https://documentation.teacommerce.net/revision-history/

    Kind regards

    Anders

  • Jeff 74 posts 346 karma points
    Sep 13, 2016 @ 12:19
    Jeff
    0

    Hi Anders,

    Is there a way on the CMS to find out which version of TeaCommerce is installed?

    Thanks, Jeff

  • Anders Burla Johansen 2560 posts 8256 karma points
    Sep 13, 2016 @ 13:11
    Anders Burla Johansen
    0

    In installed packages if you installed Tea Commerce through Umbraco.

  • Jeff 74 posts 346 karma points
    Sep 13, 2016 @ 13:44
    Jeff
    0

    Hi Anders,

    It isn't listed under that section so it must have been installed a different way, but it looks like it might be version 3.0.0 from looking at some of the references.

    Unfortunately, we won't be able to upgrade to a later version of TeaCommerce. Do you have any other suggestions for how to try and solve this issue?

    Regards, Jeff

  • Anders Burla Johansen 2560 posts 8256 karma points
    Sep 14, 2016 @ 07:17
    Anders Burla Johansen
    0

    You should be able to update to 3.0.7 without a problem as there is no breaking changes. And if there was a bug with it, I guess that it would be fixed in that version. Possible for you to do that?

  • Jeff 74 posts 346 karma points
    Sep 14, 2016 @ 09:41
    Jeff
    0

    Hi Anders,

    Thank you for the reply. We have now implemented the VAT Group Picker on the products and by using a second VAT Group it has allowed us to keep the shipping charge at 0% (set in the default group) but then charge the VAT amount we need on the products (set in the new selected group).

    Thank you for your help with this, Jeff

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