tea commerce umbraco section isnt loading - Tea Commerce support

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Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib

Jul 05, 2017 @ 09:52

Tea Commerce Umbraco section isn't loading

Hello

We are using Tea Commerce v2.3.3 and Umbraco 6 version, we just found that Tea Commerce section on the live server isn't loading at all.

enter image description here

The log contains next error:

2017-07-05 12:40:20,053 [51] INFO  umbraco.BusinessLogic.Log - [Thread 52] Redirected log call (please use Umbraco.Core.Logging.LogHelper instead of umbraco.BusinessLogic.Log) | Type: Error | User: 0 | NodeId: -1 | Comment: Exception: Umbraco Exception (DataLayer): SQL helper exception in ExecuteScalar - StackTrace:    at umbraco.DataLayer.SqlHelper`1.ExecuteScalar[T](String commandText, IParameter[] parameters) in d:\Dev\Umbraco6\src\umbraco.datalayer\SqlHelper.cs:line 210
   at DigibizAdvancedMediaPicker.DAMP_DataType.m_control_Load(Object sender, EventArgs e) - InnerException: Invalid object name 'cmsTab'. - InnerStackTrace:    at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
   at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
   at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
   at System.Data.SqlClient.SqlDataReader.TryConsumeMetaData()
   at System.Data.SqlClient.SqlDataReader.get_MetaData()
   at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption)
   at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry)
   at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method)
   at System.Data.SqlClient.SqlCommand.ExecuteScalar()
   at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteScalar(SqlConnection connection, CommandType commandType, String commandText, SqlParameter[] commandParameters)
   at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteScalar(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters)
   at umbraco.DataLayer.SqlHelper`1.ExecuteScalar[T](String commandText, IParameter[] parameters) in d:\Dev\Umbraco6\src\umbraco.datalayer\SqlHelper.cs:line 202

Thanks,

Alex

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Anders Burla 2560 posts 8256 karma points

Jul 05, 2017 @ 18:10

0

Hi Alex

Nothing in the error says anything about Tea Commerce. It says DAMP media picker. So could you try and find a better error that describes anything about Tea Commerce? Thanks

Kind regards

Anders

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Alex Skrypnyk 6163 posts 24143 karma points MVP 8x admin c-trib

Jul 13, 2017 @ 12:42

0

Hi Anders

The question is regarding TeaCommrce because everything works on the site, except TeaCommerce section in the backend and some issue with TeaCommerce buttons.

Thanks,

Alex

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Anders Burla 2560 posts 8256 karma points

Jul 13, 2017 @ 12:46

0

What about updating to Tea Commerce 2.3.5 - maybe that help?

Any errors in the console of Chrome that can help?

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