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  • Niall McCabe 8 posts 78 karma points
    Jan 04, 2018 @ 17:37
    Niall McCabe
    0

    Payment inconsistency after Order.Finalize

    Hi

    I am having an issue with a legacy project that was recently upgraded to Umbraco 7.7 (from 7.2) and Tea Commerce 3.2.4 where there is a payment inconsistency after order completion. It is using a custom PayPoint payment provider.

    In the provider ProcessCallback() we are calling Order.Finalize() after which the order transaction amount has been updated minus the shipping cost, causing the inconsistency.

    Is this an issue anyone has encountered before?

  • Niall McCabe 8 posts 78 karma points
    Jan 05, 2018 @ 10:07
    Niall McCabe
    0

    Also, if it sheds any light, on further investigation it looks like the Order.Finalized event isn't being called.

  • Rune Grønkjær 1296 posts 2863 karma points
    Jan 09, 2018 @ 07:05
    Rune Grønkjær
    0

    Hi Niall,

    I would say you need to debug the custom payment provider, and check all the values it sends to PayPoint. Run the site locally and hook into the code, is your best option.

    /Rune

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