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  • Johnny Kristensen 6 posts 96 karma points
    Jan 26, 2018 @ 09:11
    Johnny Kristensen
    0

    Orders not showing any common info under a specific order in backoffice

    When an order is finalized it is stored correctly in the database and i can extract alll the informoation about the order and its properties. It's also listed correctly in Umbraco backoffice and has its transaction info. But under a specific order the common tab is empty, as shown in the picture:

    enter image description here

    There are no errors in the consol or in the log file, so everything seems to be in order. Any suggestions to why the info isn't showing? Or is this not available untill you are running it with a license?

    I'm running Umbraco 7.7.4 and Tea Commerce 3.2.4.

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  • Brian Lyk Larsen 19 posts 274 karma points
    Jan 26, 2018 @ 11:53
    Brian Lyk Larsen
    100

    Hi Johnny,

    The view should be available, even when running without a license.

    Is the correct view selected in the Tea Commerce settings area?

    Tea Commerce settings

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  • Johnny Kristensen 6 posts 96 karma points
    Jan 26, 2018 @ 12:01
    Johnny Kristensen
    0

    Hi Brian,

    Thanks for your reply : ) That is what I was missing. Never noticed that part. : )

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