Hi Vineeth,

Hmm, that does sound odd. First thing would be to check to make sure your code is absolutely deployed on cloud? And also maybe check your log file to see if there is anything in there to suggest why it wouldn't load?

Tried logging there is no such logs for why it wouldn't load. I've logged inside the customShippingcalculator but that also wouldn't load in the trace logs. Deployed the DLL's manually and deployed again . But no changes.

Ok anyway thanks for the help Matt :) .

Did you get it to work? Happy to keep suggesting what I can.

Not yet. I'm going to ask the Umbraco cloud support team and let you know

Ok great, let me know how you get on 👍

Can you please explain how these events work briefly? Is Shipping calculator triggers outside from the domain? Any authentication issue or anything like that to block the event?

Hi Matt, I've tried other custom calculators like Order Line Calculator Its works fine on Umbraco cloud development environment. Event triggers finely. Only this issue on the Shipping calculator. :/

Yeah, it's really strange. I'm doing absolutely nothing with AutoFac .Cloud Team is checking since last week they don't have any clue yet .

Thank you Matt

Yes sure. Please have a look

using System;
using System.Collections.Generic;
using System.Linq;
using System.Text;
using System.Threading.Tasks;
using TeaCommerce.Api.Dependency;
using TeaCommerce.Api.Models;
using TeaCommerce.Api.PriceCalculators;
using TeaCommerce.Api.Services;
using Umbraco.Core.Logging;

[SuppressDependency("TeaCommerce.Api.PriceCalculators.IShippingCalculator", "TeaCommerce.Api")]
public class CustomShippingCalculator : ShippingCalculator
{

    public CustomShippingCalculator(IVatGroupService vatGroupService)
      : base(vatGroupService)
    {

    }

    public override Price CalculatePrice(ShippingMethod shippingMethod, Currency currency, Order order)
    {
        try
        {
            LogHelper.Info<CustomShippingCalculator>($"CustomShippingCalculator/CalculatePrice order id:{order.Id}");
            if (order != null && order.OrderLines.Count() != 0 && !string.IsNullOrWhiteSpace(order.Properties["shippingRateFinal"]))
            {
                //shippingRate Comes with incl/excl according to VAT logic 
                var shippingRate = Convert.ToDecimal(order.Properties["shippingRateFinal"]);

                if (shippingRate != 0)
                {
                    LogHelper.Info<CustomShippingCalculator>($"CustomShippingCalculator/CalculatePrice shippingRate:{shippingRate}");
                    return new Price(shippingRate, new VatRate(0), currency);
                }
                else
                {
                    return new Price(currency);
                }
            }
            else
            {
                return new Price(currency);
            }

        }
        catch (Exception ex)
        {
            LogHelper.Error<CustomShippingCalculator>($"CustomShippingCalculator/CalculatePrice Error occured due to:", ex);
            throw;
        }
    }
}
}

I can't see any deployment error on the logs :/

I've checked the deployed DLL with DotPeek. All the codes are there.

Yeah It all within the same dll. We've tried a basic Umbraco website with teacommerce starter kit installed and done a hardcoded shipping calculator that given in the teacommerce doc . The website was hosted out of umbraco cloud and it worked.

I didn't get what you said on resetting the overrides issue

' causing the core module registrations to run multiple times such that it's resetting the overrides' ?

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