Copied to clipboard

Flag this post as spam?

This post will be reported to the moderators as potential spam to be looked at


  • Vineeth 48 posts 228 karma points
    Oct 14, 2019 @ 09:08
    Vineeth
    0

    Products choosed in Teacommerce marketing Awards showing unusual error message

    We've two domains for the Umbraco cloud site with tea commerce licensed version.We've added many awards on the marketing section for discounts. But when opening the marketing section on one of the domains.It shows like an error or something like PFA : enter image description here

    It works fine with another domain. Can anyone know why this is happening?

  • Matt Brailsford 2284 posts 11095 karma points MVP 6x c-trib
    Oct 14, 2019 @ 09:14
    Matt Brailsford
    1

    Hmm, that potentially looks like a JS error. Are you seeing any errors in your browser console window?

    Are you running the same store on multiple domains? It's generally intended that it should be 1 store per domain, but then I can't think of any reason that would fail. Do you have an valid license for both domains? It might be you have a valid license for domain 1, but not for domain 2, so when accessing the back office via domain 2 it's causing errors.

    Matt

  • Vineeth 48 posts 228 karma points
    Oct 14, 2019 @ 10:04
    Vineeth
    0

    Yeah, There is no Js error I can see. I hope that would be because of the license missing for the domain (that showing this error).

    Thanks again Matt for the quick response :)

Please Sign in or register to post replies

Write your reply to:

Draft