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  • Ahmed 16 posts 96 karma points
    Jul 16, 2013 @ 13:44
    Ahmed
    0

    Request timed out error while installing

    hey 

    i am using umbraco 6 with ucommerce 3.6

    and everytime i try to install the package it gives me a request timed out error

  • Jan Skovgaard 11280 posts 23678 karma points MVP 11x admin c-trib
    Jul 17, 2013 @ 12:06
    Jan Skovgaard
    0

    Hi Ahmed

    Could you post the error message you recieve?

    /Jan

  • Swapn Sharma 1 post 21 karma points
    Jul 23, 2013 @ 12:55
    Swapn Sharma
    0

    Hey 

    Even m facinig the same issue and this is the message m getting:-

    Server Error in '/' Application.


    Request timed out.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. 

    Exception Details: System.Web.HttpException: Request timed out.

    Source Error: 

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.


    Stack Trace: 

    [HttpException (0x80004005): Request timed out.]
    



    Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.17929

     

     

    Please Help

     

  • David Zweben 268 posts 754 karma points
    Jul 23, 2013 @ 19:10
    David Zweben
    0

    I am getting the same error. I am running Umbraco 6.1.2 from within Visual Studio 2012. I have tried installing with it set to use both the IIS Express Server and the Visual Studio Development Server, neither was successful. The Umbraco installation is completely standard; installing uCommerce is the very first thing I've tried to do each time after installing Umbraco. I am using the built-in database option.

    I've also run into the error described in this thread:

    http://our.umbraco.org/projects/website-utilities/ucommerce/ucommerce-support/41545-Unable-to-install-on-Umbraco-611

    Any ideas on how I could get it working on an Umbraco installation set up within Visual Studio?

  • Søren Spelling Lund 1797 posts 2786 karma points
    Jul 29, 2013 @ 14:09
    Søren Spelling Lund
    0

    Could you post detail on how you set up Umbraco inside Visual Studio so we can do a repro?

    Thanks.

  • Andy 5 posts 26 karma points
    Sep 19, 2013 @ 14:48
    Andy
    0

    Hi, was there any fix for this?

    I get the same error when doing a clean install of Umbraco and uCommerce.

    • I have tried the WebPI and manual installation
    • This is on Windows 7 x64 and IIS 7.5
    • I tried combinations of Umbraco 6.1.1 through 6.1.5 and uCommerce versions 4.0.0.13249 and 4.0.1.13255
    • All permissions are correct
    • The last version of uCommerce that will install successfully is v3.6.5.13233
    • Also Umbraco locks the session every time before uCommerce install fails (timeout is set to 20 min but lockout occurs in less than a minute)
    • Upgrade doesn't work either

    Here's a screenshot and relevant part of 'UmbracoTraceLog.txt'

    2013-09-19 13:25:13,598 [26] ERROR umbraco.cms.businesslogic.packager.PackageAction - [Thread 9] Error loading package action 'DownloadFile' for package uCommerce 4.0.1.13255
    System.Threading.ThreadAbortException: Thread was being aborted.
       at UCommerce.Umbraco.Installer.PackageActions.DownloadFileWeb.Execute(String packageName, XmlNode xmlData)
       at umbraco.cms.businesslogic.packager.PackageAction.RunPackageAction(String packageName, String actionAlias, XmlNode actionXml)
    2013-09-19 13:25:13,598 [26] INFO  umbraco.BusinessLogic.Log - [Thread 27] Redirected log call (please use Umbraco.Core.Logging.LogHelper instead of umbraco.BusinessLogic.Log) | Type: Error | User: 0 | NodeId: -1 | Comment: An exception occurred during a WebClient request.
    Void DownloadFile(System.Uri, System.String)
       at System.Net.WebClient.DownloadFile(Uri address, String fileName)
       at UCommerce.Umbraco.Installer.PackageActions.DownloadFileWeb.Execute(String packageName, XmlNode xmlData)
    2013-09-19 13:25:13,660 [26] ERROR umbraco.DataLayer.SqlHelper`1[[System.Data.SqlClient.SqlParameter, System.Data, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]] - [Thread 6] Error executing query delete from umbracoLog where datestamp < @oldestPermittedLogEntry and logHeader in ('open','system')
    System.Data.SqlClient.SqlException (0x80131904): The conversion of a nvarchar data type to a datetime data type resulted in an out-of-range value.
    The statement has been terminated.
       at System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose)
       at System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady)
       at System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString)
       at System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, SqlDataReader ds)
       at System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean asyncWrite)
       at System.Data.SqlClient.SqlCommand.InternalExecuteNonQuery(TaskCompletionSource`1 completion, String methodName, Boolean sendToPipe, Int32 timeout, Boolean asyncWrite)
       at System.Data.SqlClient.SqlCommand.ExecuteNonQuery()
       at Microsoft.ApplicationBlocks.Data.SqlHelper.ExecuteNonQuery(String connectionString, CommandType commandType, String commandText, SqlParameter[] commandParameters)
       at umbraco.DataLayer.SqlHelper`1.ExecuteNonQuery(String commandText, IParameter[] parameters)
    ClientConnectionId:535d4587-6339-4d7b-97cd-5d1d24d88f37
    2013-09-19 13:25:13,660 [26] INFO  Umbraco.Core.UmbracoApplicationBase - [Thread 6] Application shutdown. Reason: ConfigurationChange

     

    Any help would be greatly appreciated as I'm completely at a loss and can't upgrade!

    Cheers

  • Jesper Nielsen 141 posts 498 karma points
    Sep 23, 2013 @ 13:40
    Jesper Nielsen
    0

    The uCommerce installation needs to download some dependencies from NuGet. This appears to timeout. Do you have limited internet connection when installing?

    Kind regards,

    Jesper

  • Søren Spelling Lund 1797 posts 2786 karma points
    Sep 25, 2013 @ 07:32
    Søren Spelling Lund
    1

    As Jesper points out uCommerce needs to do a lot of work during install, which it isn't able to complete within the HTTP timeout period for the request.

    You can increase the HTTP timeout period in web.config by modifying priod to installing:

     <httpRuntime executionTimeout="180" />

    We're looking into how we can avoid this going forward.

  • Clamond Ng 7 posts 74 karma points
    Oct 09, 2013 @ 06:21
    Clamond Ng
    0

    I had the same HttpException, Request timed out.

    After some checking the timed out error, there is Microsoft Support site noted

    Note This error occurs only when you run the Web application in release mode, and the value of the Debug attribute in the Web.Config file is set to false.

    By default, the value of the executionTimeout attribute is set to 90 seconds in the Machine.config file. This error occurs when the processing time exceeds 90 seconds.

    Find this line in your web.cofig file

    compilation defaultLanguage="c#" debug="false" batch="false" targetFramework="4.0"

    Change the debug="true"

    Save the web.cofig file and try to install uCommerce again.

    It takes a while to install. Once completed, you should see a ucommerce installation completed screen.

  • Umbraco-dev 7 posts 27 karma points
    Oct 23, 2013 @ 14:24
    Umbraco-dev
    0

    As Clamond mentioned

    I am trying this 

    compilation defaultLanguage="c#" debug="false" batch="false" targetFramework="4.0"

    Change the debug="true"

    Its been 30 minutes now, still the package installtion is in progress... what to do..:(

  • Umbraco-dev 7 posts 27 karma points
    Oct 23, 2013 @ 14:36
    Umbraco-dev
    0

    Ok..its installed successully after 45 minutes.. :)

  • Geoff Malone 1 post 21 karma points
    Apr 06, 2014 @ 02:53
    Geoff Malone
    0

    Changing debug="true" worked for me installing Razor estate  agent package on a slow conection. Thank guys :)

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